What are the responsibilities and job description for the Restaurant General Manager at The Compton position at Ropeswing Hospitality?
About The Role:
As Restaurant General Manager, you will lead the front-of-house experience across all three venues. Your work sets the tone for hospitality that’s warm, unpretentious, and deeply considered. You’ll guide and support a team of managers and service professionals, ensuring consistent execution, efficient operations, and unforgettable guest experiences.
This is a high-touch, high-standards role for someone who thrives in dynamic spaces, loves working with people, and understands that great hospitality is both art and science.
About The Spaces:
The Compton isn’t just a hotel—it’s a gathering place where nature, culture, and community intersect. Our food and beverage venues tell their own stories:
- Sestina – A modern and stylish American steakhouse with weekend brunch service
- The Eddy – a destination cocktail lounge overlooking Bentonville Square
- A VIP Cocktail Lounge
Benefits/Perks:
- Medical, Dental, Vision Benefits for Full-Time Employees.
- 401k match for Full-Time/Part-Time Employees after 2 months of service (must be 21 years or older).
- Employer paid Short-Term/Long-Term Disability and Life Insurance benefits.
- Paid Time Off Company Holidays
- Maternity/Paternity Leave Bereavement Leave
- Cell-Phone Allowance
- Employee Assistance Program
- Discount on Blake Street House membership
- 50% discount at Ropeswing establishments for employees and up to 1 guest.
Additional details concerning Benefits/Perks will be provided at time of employment.
What You'll Do:
- Lead and mentor FOH teams across Sestina, The Eddy, and a VIP Cocktail Lounge
- Define and uphold service standards that reflect the personality of each venue
- Create and manage manager and hourly schedules that balance team wellness and operational flow
- Partner with chefs and the beverage team to ensure cohesive guest experiences
- Monitor P&Ls and manage labor and inventory with a focus on long-term financial health
- Implement systems and SOPs that support scale without sacrificing soul
- Serve as the on-site expert for POS and reservation platforms
- Lead pre-shift meetings that are informative, energizing, and connective
- Be present during peak times—guiding the floor, supporting the team, and connecting with guests
- Foster a sense of place, pride, and purpose in everyone you lead
What You Bring:
- 5 years of general management experience in elevated, full-service restaurants
- Proven ability to lead multi-outlet or multi-concept operations
- Strong financial acumen and comfort with P&L and performance metrics
- A team-first leadership style that balances accountability with empathy
- A systems mindset with an eye for both detail and experience design
- Fluency in hospitality tech platforms (POS, reservations, labor tracking)
- Poise under pressure and genuine enjoyment in guest-facing moments
- A respect for local culture, seasonal rhythms, and purposeful design
Why This Role Matters:
This isn’t just a restaurant job—it’s a chance to help shape the identity of a new cornerstone in Bentonville’s cultural landscape. The Compton is a celebration of the Ozarks, and our F&B program is a key part of how that story is told. We’re looking for someone who shares our love of service, our sense of place, and our drive to do things differently.
Employment contingent upon completion of a satisfactory background check.
In our commitment to wellness in the community, Ropeswing is proud to offer a smoke-free environment for all of our guests and employees.
*Ropeswing is an Equal Opportunity Employer, and we value diversity. All employment is based on merit, qualification, and business need.*
