What are the responsibilities and job description for the Administrative Assistant at The Indigo Road position at Ropeswing Hospitality?
HOSPITALITY STARTS HERE
Welcome to The Indigo Road Hospitality Group, where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30 locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!
WHY US
Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.
THE ROLE
Administrative Assistants are the saving grace of our hotels and restaurants; being extremely organized and an effective communicator will allow the rest of the crew to get their jobs done well. Handling everything from payroll support to scheduling reservations and larger parties, you don’t miss a beat!
What we will ask of you:
- Provide administrative support to your location; this may include preparing paperwork (forms, reports and schedules) and anticipating needs and supplies for day-to-day operations
- Consistently answer and direct phone calls, responding to all guest inquiries within 24 hours with ability to organize and schedule meetings and appointments
- Input and organize invoices daily to keep the kitchen informed of their budget
- Aid servers, hosts and expos updating menus to ensure accuracy, along with general housekeeping
- Maintain POS system accuracy by updating price changes and menu updates
- Collect new hire information and communicate changes for the Indigo Road Home Office and add new hires to POS system
Requirements for Success:
- At least 1 year of hotels, restaurants, events, or hospitality required.
- Knowledge of office management systems, procedures, and proficiency in MS Office
- Ability to communicate effectively with managers, employees, and all guests
- A flexible schedule to work days, nights, weekends and holidays
- Moderate standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting
Benefits:
- Competitive salary and benefits package.
- Opportunity to be part of a dynamic and growing hospitality team.
- Fast-paced and rewarding work environment.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
