What are the responsibilities and job description for the Human Resources Manager position at Ropes Courses Inc?
JOB DESCRIPTION
Job Title: Human Resources Manager
Reports to: COO
Job Type:
Full-time
Exempt
Location:
Allegan, MI
Company Profile:
The RCI Adventure Products (RCI) team is wholeheartedly focused on bringing fun to the world by creating profitable adventure entertainment attractions for business owners across the globe. RCI is dedicated to hardworking and career-oriented individuals who are as passionate about their work as they are about their lives. Our success is centered around a fun company culture, excelling in execution and being energized to make a difference. We are a place where every employee can make a difference - and it all starts with you!
Job Summary:
The Human Resources Manager serves as the sole HR leader for the organization, owning the full employee lifecycle from recruitment through employee relations, compliance, and total rewards. This role partners closely with leadership to build and support a high-performing workforce while ensuring compliance and operational excellence across all HR functions.
This is a hands-on role that blends strategic thinking with day-to-day execution, ideal for someone who thrives in a dynamic environment and enjoys building, improving, and owning HR processes.
Job Responsibilities:
Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits
Maintain accurate employee records and compile reports on personnel-related data, including hires, performance, and attendance
Advise and support managers in employee relations matters, including progressive discipline, performance improvement plans, conflict resolution, and terminations
Participate in management and staff meetings and provide HR guidance to leadership
Process payroll using ADP Workforce Now, ensuring accuracy and timeliness, and manage wage garnishments, child support, and related requirements
Administer employee benefits, including enrollments, changes, claims resolution, and employee communication
Lead full-cycle recruiting for all positions, including job postings, candidate screening, interview coordination, and new hire onboarding and orientation
Maintain and support company-wide performance review processes, including scheduling, documentation, and manager support
Ensure compliance with all applicable federal and state employment laws and regulations, including OSHA/MIOSHA, EEO, and affirmative action requirements
Manage workers’ compensation claims and required reporting
Prepare, update, and maintain the employee handbook, policies, procedures, and forms
Analyze and support compensation and benefits programs to remain competitive and compliant
Partner with leadership to support employee engagement, development, and retention initiatives, including wellness and safety programs
Maintain ongoing professional knowledge through training, research, and professional development
This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
Knowledge/Experience Required:
Superior Interpersonal and Communication skills
5( ) years experience in a Human Resources capacity
Ethical Conduct
Maintain the confidentiality of company and employee information
Familiar with and proficient with ADP, ERP Systems, and Microsoft Office utilities
Highly organized with exceptional problem-solving skills
Full understanding of document and control SOP's
Effective time management in a fast-paced, multi-tasking environment
Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations, preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to prolonged periods of sitting at a desk and working at a computer. The employee is occasionally required to stand and walk; reach with hands and arms; lift and/or move up to 10 pounds. Must be able to communicate verbally with co-workers and other individuals; be able to hear well; see clearly and up close. Must be able to access and navigate each department at the organization’s facilities.