What are the responsibilities and job description for the Fulfillment Operations Associate position at Rootstock?
About Rootstock
Rootstock is an early-stage startup connecting Bay Area communities to exceptional local organic farms. Our mission is to help create a healthier and more resilient local food system. We run a tight weekly fulfillment operation sourcing peak-season produce directly from growers like JSM Organics, Fifth Crow Farm, and Full Belly Farm, and we're growing fast.
The Role
Hands-on fulfillment support. You'll assist with our weekly pack and dispatch operation, keeping things running smoothly and catching problems before they reach customers.
What You'll Do
- Pack orders and maintain a clean, organized pack station
- Support delivery dispatch for home delivery and pickup orders
- Track inventory and order accuracy
- Follow and improve Standard Operating Procedures — if you spot a better way, let us know
- Occasional support at popups and B2B activations
Who You Are
- Comfortable with physical, process-driven work — kitchen, warehouse, or farm experience is a plus
- Detail-oriented and don't let errors slide
- Able to spot gaps and propose fixes, not just flag problems
- Self-directed; you see what needs doing and do it
Logistics
- Wed 2–5pm & Thu 9am–5pm, in-person
- South San Francisco
- $20-25/hour based on experience
- Must be able to lift 50 lbs and be on your feet for extended periods
- Rolling applications
- Preference for proficiency in Spanish
Salary : $20 - $25