What are the responsibilities and job description for the Zuora SME (Subject Matter Expert) position at Rootshell Enterprise Technologies Inc.?
Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Zuora SME (Subject Matter Expert) for one of our client, Please share your resume with current location & full contact info
Role:Zuora SME (Subject Matter Expert)
Location:Santa Clara, California - Hybrid
Job Summary
- Serve as the primary SME for the Zuora Billing and Zuora Revenue platforms, supporting subscription lifecycle management and billing operations.
- Gather business requirements and translate them into scalable Zuora solutions, including product catalog, pricing, subscriptions, invoicing, and payment configurations.
- Configure and maintain Zuora workflows, billing rules, payment gateways, taxation, and revenue recognition processes.
- Collaborate with business, finance, engineering, and QA teams to deliver enhancements, integrations, and production support.
- Troubleshoot billing, invoicing, subscription, and payment issues while ensuring data accuracy and compliance with business policies.
- Support integrations between Zuora and enterprise systems such as Salesforce, ERP (Oracle/SAP/NetSuite), and payment gateways using APIs and middleware.
- Perform impact analysis, testing, documentation, user training, and release management for Zuora implementations and upgrades.
- Monitor system performance, identify process improvements, and ensure best practices for subscription billing, automation, and revenue operations.
With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
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