Database Assistant

Who We Are

Ronald McDonald House Charities of Central Illinois (RMHCCI) provides essential services that remove barriers, strengthens families, and promotes healing when children need healthcare. We care for families with children who are ill or injured. We see a world where every family has what they need to ensure the best health outcomes for their children.

We are a place that feels like home for families who can’t be and we strive to be a playful, courageous, and hopeful place. We are a premier nonprofit established to keep families together and promote the health and well-being of children. RMHCCI is committed to an inclusive culture—that means we serve families and hire team members who are diverse. Each member of our team demonstrates our core values: we lead with compassion; we are deeply respectful; we act with integrity; and we are firmly committed. These values are our foundation for caring for families with children who are ill or injured and our foundation for working together. We are committed to performance improvement and programmatic growth through data informed decision making and strategic action. Every member of our team is responsible for carrying out, in some way, the initiatives identified by our strategic plan.

The Database Assistant is accountable for effectively maintaining the constituent management database in support of Ronald McDonald House Charities of Central Illinois’ programs and activities. This position will standardize and continually enrich the information available to RMHCCI about its constituents, ensuring correct entry in the database and supporting regular auditing to ensure data integrity. This position is part of the Development Team and reports to the Director of Development.

Where We Are Going

RMHCCI has four strategic priorities:

• Serve More Families, Better: broaden our programs, strengthen our impact, and boost participation in our programs
• Enhance Collaboration: share our best practices and foster external partnerships
• Drive Engagement: elevate our brand, diversify funding sources, and expand advocacy efforts
• Prioritize People: cultivate team (staff) well-being, enhance onboarding, and build professional development

What You’ll Do To Drive Success and Get Us To Where We’re Going

So we can Serve More Families, Better, you will

• Support the team in their work to identify, cultivate, steward, and solicit existing and additional donors in RMHCCI’s service area
• Contribute to the development and implementation of a comprehensive strategy designed to increase the organization’s funding support from individuals, corporations, and events

So we can Enhance Collaboration, you will

• Work with other departments and teammates within RMHCCI to accomplish tasks
• Coordinate with Operations to manage and fulfil in-kind contributions and steward volunteers into donors

So we can Drive Engagement, you will

• Manage the constituent management database to include recording all donations, updating records, executing gift thank you/acknowledgements/yearly giving statements in a timely fashion, producing special reports and managing recurring gifts, among others
• Manage and produce reports, queries, and lists from Raiser's Edge as required and requested
• Manage credit card gift processing and documentation
• Create funds, campaigns. and appeals in line with the organization's structure and the
• Finance Department coding system
• Support annual events by processing gifts and creating online registrations and donation pages
• Work with direct mail company to create lists and gift reports for direct mail campaigns
• Reconcile and close monthly development financials on time
• Maintain accuracy of constituent information by performing periodic auditing/data cleanup
• Develop and implement plans and procedures to improve the integrity and use of the Database
• Represent RMHCCI’s values at all times
• Sometimes wear RMHCCI brand when working in the community
• Share the mission of RMHCCI as much as possible

So we can Prioritize People, you will

• Demonstrate our core values when interacting with families, teammates, and volunteers
• Collaborate with teammates to provide families the best care possible
• Complete training and professional development to improve skills
• Be a resource to Managers and Directors
• Perform other duties as assigned to deliver a welcoming environment for families, volunteers, visitors, and team members

But Realize….

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

What You Bring To The Table

• Family safety and security are paramount to RMHCCI—you can successfully clear any pre-employment drug screen, background check, and driver’s license requirements
• Minimum of bachelor’s degree or equivalent experience
• Two to three years of experience with Raiser’s Edge
• Computer proficiency, including high proficiency in with MS Office products (especially Excel)
• Reliable transportation or dependable support to be able to arrive on time for every scheduled shift
• Friendly and helpful attitude—interaction with our families is encouraged; there will be times when the team is assisting others, and you may need to answer the phone or welcome someone into the House and direct them where to go
• Desire to work independently while also being a team player - you’ll have your tasks to complete, but we all jump in and help each other when things get busy
• Polished verbal and written communication skills with ability to interact well with the public, donors, volunteers and staff
• Maintain positive relationships with all RMHCCI donors
• Demonstrate strong attention to detail with a high degree of accuracy
• Demonstrate excellent problem solving and time management skills
• Have strong organizational and process skills
• Be able to work with sensitive and/or confidential matters
• Physical ability to set up and teardown events so there is a lot of lifting, loading, and moving of at least 20 pounds

You’ll Love This Work If You Are…

• Highly compassionate because our families are navigating through difficult, often traumatic situations. Everyone’s job at RMHCCI is to, in some way, bring small comforts and moments of joy
• Passionate about helping those on your team learn, grow, and reach their full potential through personal and professional development opportunities
• Perpetually positive, flexible, creative, and “scrappy” - there are many times when circumstances beyond our control change things, and we have limited resources to react; you enjoy the challenge of making remarkable impacts in any given situation
• Driven to support causes that are bigger than any one of us—each of us here at RMHCCI plays a role in helping families find comfort and joy in some very trying situations, but none of us can do it alone; you enjoy stepping outside of your comfort zone and supporting others in special ways to make a big difference
• Service-focused: at RMHCCI, we strive to provide a safe, inclusive environment—that means we welcome everyone to our programs as families, volunteers, and team members
• Family-focused: at RMHCCI, we create a home—that means going above and beyond for the families staying at the House or using our hospital-based programs, ensuring no small detail gets overlooked, and being a supportive and accommodating host when a family needs extra care and attention
• Selfless in mindset so that the comfort and success of others—whether families or teammates—is prioritized and individual focus is secondary
• Energetic and infuse fun in your work while being sensitive to the stress and discomfort that a family may be experiencing during a difficult time

What You’ll Get From Us

• Base salary of $20.00 to $25.00 per hour
• Retirement plan (after 1 year of employment)
• Employee life insurance provided by the organization.
• Paid bereavement leave for the death of an immediate family member.
• Organizational (federal) holidays as outlined in the employee handbook.
• Paid time off
• An inclusive, (meaning we embrace the diversity of our families, volunteers, and team members) welcoming environment with a powerful mission to impact and change lives
• Opportunities to gain leadership capabilities through training and development programs

One More Thing You Should Know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. Here at Ronald McDonald House Charities of Central Illinois, we understand that someone who is passionate about improving the quality of life and supporting individuals through challenging times can be manifested from many backgrounds and experiences that might not seem “standard” - and that’s totally fine! We greatly value the unique perspectives and added knowledge that everyone on the team can bring.

That said - you might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway, and we’ll take great care in working with you by providing a transparent hiring process open to diverse candidates. Confidence can sometimes hold us back from applying for a job. We’ll let you in on a little industry secret: there’s no such thing as a ‘perfect’ candidate. RMHCCI is a place where everyone can grow; so whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day.

Pay: $22.00 - $25.00 per hour

Expected hours: 20.0 per week

Benefits:

• Flexible schedule
• Retirement plan

Work Location: In person

Salary : $20 - $25