What are the responsibilities and job description for the Rental Car Manager position at RON TIRAPELLI FORD?
Job Overview
Welcome to Ron Tirapelli Ford, a dealership where we believe in making every customer's experience exceptional, right from the moment they walk in. Located in the heart of Joliet, Illinois, we're more than just a car dealership; we're a community hub dedicated to providing top-notch service and quality vehicles. We're excited to invite a passionate and organized individual to lead our rental car department as our Rental Car Manager. In this vital role, you'll be the driving force behind ensuring our customers have seamless access to the vehicles they need, whether for business or leisure. You'll manage our fleet, build fantastic customer relationships, and lead a team dedicated to excellence. If you have a knack for operations, a love for cars, and a commitment to creating positive customer interactions, we'd be thrilled to have you join our dedicated team in Joliet.
Salary Range: $36, $55,000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Requirements
Previous experience in car rental management or a related customer service/operations role.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in dealership management software and standard office applications.
A valid driver's license with a clean driving record.
Ability to work flexible hours, including weekends.
A positive, can-do attitude and a commitment to customer satisfaction.
Responsibilities
Oversee the day-to-day operations of the rental car department, ensuring smooth and efficient service.
Manage the rental fleet, including inventory, maintenance scheduling, and vehicle readiness.
Handle customer inquiries, reservations, and rental agreements with professionalism and care.
Develop and implement strategies to maximize rental revenue and customer satisfaction.
Train and supervise rental staff, fostering a positive and productive work environment.
Ensure compliance with all dealership policies and industry regulations.
Coordinate with the service department for vehicle maintenance and repairs.
About Us
Ron Tirapelli Ford has been family-owned and operated since 1984. We are committed to providing a friendly, professional and supportive work environment, from sales to finance to parts and service. We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes, all situated in a very high traffic location on a major US highway.
Salary : $55,000