What are the responsibilities and job description for the CSR - Customer Support Rep position at ROMO & CO MARKETING INC?
Wireless Retail Customer Service Rep | Tech & Growth Focused
Location: Charlotte, NC (Multiple High-Traffic Locations) Pay: Hourly Base Uncapped Commission (Earn while you learn!) Experience Level: Entry-Level / Career Starters Welcome
The Role
Are you the person who always has the newest phone? Do you love talking to people and helping them find exactly what they need? We’re looking for Retail Sales Associates in Columbus who are ready to turn their tech obsession into a high-paying career.
This isn't your average "fold clothes and wait for the clock to tick" retail job. This is a fast-paced, high-energy sales floor where your personality and your hustle directly impact your paycheck.
Why You’ll Love It Here
The Pay: A steady base plus uncapped commission. The harder you work, the more you make.
The Growth: We aren't looking for long-term "associates"—we’re looking for our future Store Managers. If you’re over 18 and hungry to move up, we have a clear path for you.
The Culture: A modern, tech-forward environment. No stuffy suits—just great tech and a team that actually likes working together.
The Training: New to sales? No problem. We provide the mentorship and digital tools to turn you into a pro.
What You’ll Do on the Floor
Be the Expert: Help customers in the 614 find the best phones, plans, and accessories for their lifestyle.
Crush Goals: Work with your team to hit daily and monthly sales targets.
Tech Support: Show off the latest features and help customers set up their new devices.
Stay Sharp: Keep the store looking top-tier and stay updated on the latest industry trends.
Who You Are
Early Career Professional: You’re 18 , motivated, and looking for a "Phase 1" role that actually leads somewhere.
Digital Native: You’re comfortable with apps, OS updates, and explaining tech to others.
People Person: You’ve got a "main character" energy that makes people feel welcome.
Columbus Driven: You want to work in one of the most vibrant, growing cities in the country.
Ready to start your journey?
If you’re tired of "dead-end" retail and want a role that rewards your energy, we want to meet you.
Apply now to join the Columbus team!
Salary : $35,000 - $60,000