Host/Support

Job Overview

We are seeking an energetic and friendly Host/Support team member to create a welcoming atmosphere for our guests and ensure smooth restaurant operations. In this role, you will serve as the first point of contact, managing reservations, greeting guests, and supporting the front-of-house team to deliver exceptional guest experiences. Your positive attitude, organizational skills, and attention to detail will help foster a lively and efficient environment where guests feel valued from the moment they arrive. This paid position offers an exciting opportunity to develop customer service expertise within a dynamic food service setting.

Responsibilities

• Manage restaurant reservation systems and coordinate seating arrangements to optimize guest flow and minimize wait times
• Greet guests warmly upon arrival, provide accurate wait times, and assist with seating or waiting area management
• Handle phone inquiries with professional phone etiquette, answering questions about reservations, menu items, or event bookings
• Support the front-of-house team by maintaining cleanliness and organization of host stand and waiting areas
• Use restaurant table management systems and POS (Point of Sale) systems such as Micros POS to record reservations and guest information
• Assist in guest relations by addressing questions or concerns promptly, ensuring a positive dining experience
• Follow food safety standards and uphold hygiene protocols in all interactions with guests and staff

Qualifications

• Previous experience as a host/hostess or in food service is preferred but not required; enthusiasm and a welcoming attitude are essential
• Strong communication skills with the ability to clearly convey information over the phone and in person
• Basic math skills for handling reservations, seating counts, and POS transactions accurately
• Familiarity with restaurant table management systems and POS systems such as Micros POS is a plus
• Excellent organizational skills to manage multiple tasks efficiently during busy periods
• Knowledge of food safety standards and proper guest service etiquette
• Ability to handle high-pressure situations with professionalism and positivity
• Prior experience in guest services or customer support roles is advantageous

Join us to be part of a vibrant team dedicated to creating memorable dining experiences! We value energetic individuals who thrive on delivering exceptional service while supporting our restaurant’s smooth operation. This is a paid opportunity designed for those passionate about hospitality and guest relations.

Pay: $15.00 - $18.00 per hour

Work Location: In person

Salary : $15 - $18