What are the responsibilities and job description for the Host position at Noble House Hotels & Resorts?
Description
WE ARE
The Chatham Inn, Cape Cod’s only Relais & Châteaux and Forbes Five-Star hotel, is a luxurious boutique hotel with 18 guest rooms that blends the soul of a historic inn with modern decor and amenities, along with Cuvee, our fine dining restaurant and wine bar. Named as one of the Top 20 Hotels for Best Service in the United States and Top 20 Most Romantic Hotels in the United States, Chatham Inn Relais & Châteaux has been rated the #1 Hotel in Chatham, #1 on Cape Cod, Top 50 Hotels in the United States, one of the Top 1% of all Hotels in the World, and one of only 340 Forbes Five-Star hotels in the world.
Cuvée Bistro at The Chatham Inn is evolving into a relaxed, approachable coastal bistro with Mediterranean and French influences. We are moving away from a traditional fine-dining model toward something more vibrant, welcoming, and community-driven — while maintaining the polish and standards expected of a Relais & Châteaux and Forbes-recognized property.
OUR CULTURE | Individual Distinction, Collective Soul
At Noble House Hotels & Resorts, our philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.
A day in the life...
The Host is the first and last impression of Cuvée Bistro. This role sets the tone for the entire guest experience — balancing warmth, confidence, organization, and grace. The ideal candidate understands that true luxury is about making guests feel recognized, welcomed, and cared for from the moment they arrive
Key Responsibilities:
Guest Welcome & First Impressions
Requirements
Who you are…
We’ve got you covered… At The Chatham Inn, we are proud to offer our team members the best perks and benefits.
Salary Description
$18.00 to $20.00 per hour
WE ARE
The Chatham Inn, Cape Cod’s only Relais & Châteaux and Forbes Five-Star hotel, is a luxurious boutique hotel with 18 guest rooms that blends the soul of a historic inn with modern decor and amenities, along with Cuvee, our fine dining restaurant and wine bar. Named as one of the Top 20 Hotels for Best Service in the United States and Top 20 Most Romantic Hotels in the United States, Chatham Inn Relais & Châteaux has been rated the #1 Hotel in Chatham, #1 on Cape Cod, Top 50 Hotels in the United States, one of the Top 1% of all Hotels in the World, and one of only 340 Forbes Five-Star hotels in the world.
Cuvée Bistro at The Chatham Inn is evolving into a relaxed, approachable coastal bistro with Mediterranean and French influences. We are moving away from a traditional fine-dining model toward something more vibrant, welcoming, and community-driven — while maintaining the polish and standards expected of a Relais & Châteaux and Forbes-recognized property.
OUR CULTURE | Individual Distinction, Collective Soul
At Noble House Hotels & Resorts, our philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.
A day in the life...
The Host is the first and last impression of Cuvée Bistro. This role sets the tone for the entire guest experience — balancing warmth, confidence, organization, and grace. The ideal candidate understands that true luxury is about making guests feel recognized, welcomed, and cared for from the moment they arrive
Key Responsibilities:
Guest Welcome & First Impressions
- Greet all guests warmly and professionally upon arrival
- Manage reservations with confidence and accuracy
- Escort guests to tables while creating a welcoming and relaxed atmosphere
- Recognize returning guests and VIPs when possible
- Provide clear communication regarding wait times and dining flow
- Manage OpenTable (or reservation platform) effectively
- Balance indoor dining room, patio, and bar seating as one cohesive Cuvée experience
- Coordinate closely with servers and leadership to maintain smooth pacing
- Support strategic seating to enhance guest comfort and service efficiency
- Maintain visual awareness of the dining room to ensure energy and presentation remain aligned with brand standards
- Assist with guest needs as they arise
- Help maintain lobby and entrance cleanliness and presentation
- Act as a central communication point between front door and dining room team
- Participate in daily pre-shift meetings
- Support leadership with guest notes, special requests, and service recovery when needed
Requirements
Who you are…
- Naturally warm and polished without being formal
- Organized and calm under pressure
- Strong communicator with emotional intelligence
- Detail-oriented and guest-focused
- Professional in appearance and demeanor
- Available for weekends and peak summer season
We’ve got you covered… At The Chatham Inn, we are proud to offer our team members the best perks and benefits.
- State Health Insurance; Company Dental and Vision; 401K - Contribution and Matching
- On Demand Pay- your pay before payday
- Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)
Salary Description
$18.00 to $20.00 per hour
Salary : $18 - $20