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Call Center Representative

Romeo Auto Group - Northern Division
Glens Falls, NY Full Time
POSTED ON 11/19/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the Call Center Representative position at Romeo Auto Group - Northern Division?

Call Center Representative

Romeo Auto Group is expanding its BDC (Business Development Center) and is looking for a Call Center Rep! Do you have excellent phone and writing skills? Have you ever worked in a call center? Are you looking to supplement your base pay with bonuses based on your efforts and production? This is the position for you!

Come join a family-run business that has been helping customers buy cars for almost 40 years! Romeo Auto Group was founded in South Glens Falls in 1982 and opened its first Kingston location in 2000. For nearly 40 years, we've been exceeding customer's expectations and have many long-time employees who have had successful careers with our company. We offer extremely competitive pay, great benefits, including an exceptional 401(k) match program, along with a fun and exciting working environment.

We'll offer you...

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

We are looking for someone who possesses the following characteristics and traits:

  • Eager to learn
  • Self-driven
  • On time
  • Good people skills
  • Looking for a career, not just a job
  • Opportunity for advancement
  • Chatty and good with people!
  • Professional phone and writing/email/text skills
  • Competent computer skills that will be evaluated during the pre-screen process

You will be chatting with guests who are interested in purchasing a vehicle or having their vehicle serviced. You must have a clean driving history. Bring your "personality" and your willingness to work hard and we'll give you the tools to succeed!

Pay: $34,840.00 - $60,000.00 per year

Schedule:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Sales: 1 year (Preferred)
  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's License and a clean driving history (Preferred)

Salary : $34,840 - $60,000

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