What are the responsibilities and job description for the Call Center Representative position at Renewal by Andersen of Eastern NY?
Overview
Call Center Representative:
Are you money-motivated with an outgoing personality? Do you exude a friendly yet professional manner over the phone? Do you enjoy meeting and exceeding goals? If you're looking to work in a dynamic atmosphere with a stable company where the career growth opportunities are abundant, please read on!
Renewal by Andersen is looking for goal-oriented and ambitious call center representatives available to work on evenings and weekends. The ideal candidate will have a passion for people and take pride in providing the best customer service in the industry. This is not a remote position, the office is located in Rotterdam NY.
Responsibilities
What We Offer:
- Paid training for an invaluable skill set.
- A company culture that values integrity and the hard work of their employees.
- Opportunities for advancement.
A Day in the Life of a Call Center Representative:
- Eagerly answer inbound calls and make outbound calls using scripts to set qualified appointments.
- You keep our sales calendar full! Using probing questions to uncover needs, you get customers to set qualified sales appointments.
- Follow up on customer inquiries.
- Transfer customer calls to the appropriate staff or department.
Qualifications
Requirements:
- Previous customer service, sales, or marketing experience. Call center experience a plus!
- General computer knowledge and internet savvy.
- Goal driven with the ability to handle feedback.
If we have described you and you are looking to work for a local, family owned, reputable company, apply today. We look forward to hearing from you!
Job Type: Part-time/full-time/flexible schedule.
Pay Rate: 18/hr with bonus incentives.