What are the responsibilities and job description for the Office Assistant position at Rome House Managers?
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Office Assistant – Property Management Support
Location: Rome, GA Job Type: Part‑Time or Full‑Time (depending on your needs) Pay: Competitive, based on experience
About the Role
We are seeking a reliable, detail‑oriented Office Assistant to support the Property Manager with daily administrative and operational tasks. This role is ideal for someone who is organized, professional, and comfortable working in a fast‑paced environment where accuracy and communication matter. You will help ensure smooth operations across rental properties, tenant interactions, and office workflow.
Key Responsibilities Administrative & Office Support
- Answer and route phone calls, emails, and tenant inquiries.
- Maintain organized digital and physical filing systems (leases, notices, inspection forms, invoices, etc.).
- Prepare routine documents including 48‑hour entry notices, maintenance requests, lease renewals, and move‑in/move‑out forms.
- Assist with data entry into property management software (Zillow Rental Manager, QuickBooks, etc.).
- Track deadlines for notices, rent payments, renewals, and compliance requirements.
- Schedule appointments, inspections, contractor visits, and tenant walk‑throughs.
Tenant & Vendor Coordination
- Greet tenants and visitors professionally and assist with basic questions.
- Communicate with maintenance vendors to schedule repairs and confirm completion.
- Follow up with tenants regarding outstanding documents, payments, or scheduled appointments.
Property Operations Support
- Assist with unit turnover coordination (cleaning, repairs, inspections).
- Maintain inventory of office supplies, keys, lockboxes, and property materials.
- Help post rental listings and organize applicant documentation.
- Support the Property Manager during move‑ins and move‑outs, including checklist preparation.
Financial & Recordkeeping Assistance
- Collect and record rent payments, deposits, and fees according to office procedures.
- Assist with basic bookkeeping tasks such as entering expenses and reconciling receipts.
- Maintain accurate logs for maintenance costs, vendor payments, and property expenses.
QualificationsRequired
- Strong organizational skills and attention to detail.
- Professional communication skills (phone, email, in‑person).
- Ability to multitask and manage shifting priorities.
- Basic computer proficiency (Microsoft Office, email platforms, property management software).
- Ability to maintain confidentiality and handle sensitive tenant information.
- Reliable, punctual, and able to work independently.
Preferred
- Experience in property management, real estate, or administrative support.
- Familiarity with Georgia landlord‑tenant laws and notice requirements.
- Knowledge of QuickBooks, Zillow Rental Manager, or similar systems.
- Customer service experience.
Pay: $10.00 - $14.00 per hour
Expected hours: 20.0 per week
Work Location: In person
Salary : $10 - $14