What are the responsibilities and job description for the Receptionist/File Clerk position at Romano Parker & Associates?
Romano Parker & Associates is a general practice law firm offering a wide range of legal services, including personal injury, wrongful death, worker’s compensation, real estate transactions, property litigation, estate planning, probate matters, commercial litigation, and corporate governance. The firm is committed to providing exceptional legal representation tailored to meet the diverse needs of its clients. With expertise across multiple practice areas, Romano Parker & Associates ensures comprehensive solutions for both individuals and businesses. The firm's collaborative and client-focused approach has made it a trusted partner in the legal community.
This is a full-time, on-site role for a Receptionist/File Clerk based in Rocky Hill, CT. The Receptionist/File Clerk will manage daily front-desk operations, including greeting clients, managing incoming calls, scheduling appointments, and ensuring the front office operates effectively. Additional responsibilities include organizing and maintaining files, handling correspondence, and supporting the office team with clerical duties as needed.
- Strong skills in Phone Etiquette and Receptionist Duties, including managing a multi-line phone system and welcoming clients professionally.
- Proficiency in Clerical Skills, such as filing, data entry, and handling office correspondence.
- Exceptional Communication and Customer Service skills, with a focus on maintaining a friendly and professional demeanor.
- Detail-oriented and highly organized, with the ability to prioritize tasks in a fast-paced environment.
- Basic proficiency in office management software and equipment; familiarity with legal documentation is a plus.
- High school diploma or equivalent required; additional training or experience in office administration preferred.