What are the responsibilities and job description for the Counter Help position at Roma's Pizza?
Job Summary
Join our dynamic team as a Counter Help Associate, where your enthusiasm and dedication will shine! In this energetic role, you will be the friendly face greeting customers, assisting with food and beverage orders, and ensuring a smooth and enjoyable experience for everyone. Your culinary knowledge, quick service skills, and customer service expertise will help create a lively atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your food industry skills while working in a fast-paced, vibrant environment.
Duties
- Greet customers warmly and provide exceptional service at the counter
- Take food and beverage orders accurately using POS systems such as Aloha POS or Micros POS
- Prepare simple food items and assist in food handling to ensure quality and safety standards are met
- Upsell menu items to enhance customer experience and increase sales opportunities
- Handle cash transactions, process payments, and give correct change efficiently
- Maintain cleanliness and sanitation of the counter area, including bussing tables and food prep surfaces
- Support food safety protocols by following sanitation guidelines and proper food handling procedures
- Assist with basic inventory management, restocking supplies as needed
- Collaborate with team members to ensure quick service during busy hours
Qualifications
- Previous experience in food service, quick service restaurants, or retail environments is preferred but not required
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus
- Strong customer service skills with a positive attitude and energetic approach
- Ability to manage time effectively in a fast-paced setting
- Basic math skills for cash handling and retail math calculations
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Experience with food preparation or kitchen work is advantageous but not mandatory
- Excellent communication skills and a team-oriented mindset
Join us to be part of an energetic team dedicated to delivering outstanding customer experiences! We value enthusiasm, reliability, and a passion for the food industry. This is more than just a job — it’s an opportunity to grow your skills in a lively environment where your contributions truly matter.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
Work Location: In person
Salary : $14 - $16