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Counter Help

Roma's Pizza
Kalamazoo, MI Full Time
POSTED ON 7/23/2026
AVAILABLE BEFORE 9/23/2026

Job Summary
Join our dynamic team as a Counter Help Associate, where your enthusiasm and dedication will shine! In this energetic role, you will be the friendly face greeting customers, assisting with food and beverage orders, and ensuring a smooth and enjoyable experience for everyone. Your culinary knowledge, quick service skills, and customer service expertise will help create a lively atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your food industry skills while working in a fast-paced, vibrant environment.

Duties

  • Greet customers warmly and provide exceptional service at the counter
  • Take food and beverage orders accurately using POS systems such as Aloha POS or Micros POS
  • Prepare simple food items and assist in food handling to ensure quality and safety standards are met
  • Upsell menu items to enhance customer experience and increase sales opportunities
  • Handle cash transactions, process payments, and give correct change efficiently
  • Maintain cleanliness and sanitation of the counter area, including bussing tables and food prep surfaces
  • Support food safety protocols by following sanitation guidelines and proper food handling procedures
  • Assist with basic inventory management, restocking supplies as needed
  • Collaborate with team members to ensure quick service during busy hours

Qualifications

  • Previous experience in food service, quick service restaurants, or retail environments is preferred but not required
  • Familiarity with POS systems such as Aloha POS or Micros POS is a plus
  • Strong customer service skills with a positive attitude and energetic approach
  • Ability to manage time effectively in a fast-paced setting
  • Basic math skills for cash handling and retail math calculations
  • Knowledge of food safety standards, sanitation practices, and proper food handling procedures
  • Experience with food preparation or kitchen work is advantageous but not mandatory
  • Excellent communication skills and a team-oriented mindset

Join us to be part of an energetic team dedicated to delivering outstanding customer experiences! We value enthusiasm, reliability, and a passion for the food industry. This is more than just a job — it’s an opportunity to grow your skills in a lively environment where your contributions truly matter.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Food provided

Work Location: In person

Salary : $14 - $16

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