What are the responsibilities and job description for the Delivery & Installation Technician - Pilot position at ROM Technologies, Inc.?
Job Description
This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all responsibilities, duties, and skills required.
ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.
Job Purpose
The Delivery & Installation Technician supports operational and customer experience objectives by ensuring the safe, accurate, and efficient delivery, assembly, and installation of mobility equipment. This role contributes to improved customer safety, independence, and satisfaction by delivering high-quality installation services and ensuring equipment is fully functional at the point of use. The position is structured as a task-based, field services engagement aligned to business demand and service needs.
Key Responsibilities Essential Duties
This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all responsibilities, duties, and skills required.
ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.
Job Purpose
The Delivery & Installation Technician supports operational and customer experience objectives by ensuring the safe, accurate, and efficient delivery, assembly, and installation of mobility equipment. This role contributes to improved customer safety, independence, and satisfaction by delivering high-quality installation services and ensuring equipment is fully functional at the point of use. The position is structured as a task-based, field services engagement aligned to business demand and service needs.
Key Responsibilities Essential Duties
- Deliver mobility and medical equipment to residential and commercial locations in a safe and timely manner
- Assemble and install equipment including lift chairs, wheelchairs, scooters, ramps, and stair lifts according to manufacturer and company standards
- Verify proper functionality and safety of all equipment at the time of installation
- Provide basic operational instruction to customers to ensure proper use and safety
- Load, transport, and unload equipment using safe handling practices
- Troubleshoot and resolve minor mechanical issues encountered during delivery or installation
- Maintain professional communication and customer service standards during all service interactions
- Represent the company in a professional manner while on-site and in the field
- Maintain cleanliness and organization of tools, vehicles, and work areas
- Support basic coordination of delivery schedules and service needs as mutually agreed upon
- Performs other mutually agreed upon duties consistent with the applicable engagement or contract
Salary : $25