What are the responsibilities and job description for the Outside Services position at ROLLING HILLS CASINO?
Summary
The Outside Services Attendant will be the first contact to our guests. Must be friendly and willing to be helpful in any way possible to make our guests feel welcome.
Essential Duties and Responsibilities include the following:
- Arrive for each scheduled shift on time, in proper uniform, with a positive attitude and ready to perform assigned duties.
- Communicate effectively using a two-way radio.
- Work closely with the Golf Shop staff and contribute as a team player.
- Perform daily setup and maintenance duties, including staging golf carts, preparing for special events or tournaments, setting up the driving range, and ensuring all golf areas are clean, organized, and ready for play to present the best possible product each day.
- Operate the range ball picker; collect, wash, and restock range balls into the driving range ball dispenser.
- Stage additional carts as needed and wash, clean, and restock carts returning from the golf course.
- Use tactful and professional behavior when assisting golfers in maintaining a four-hour and sixteen-minute pace of play.
- Remain visible and readily available to assist golfing guests with pace-of-play concerns and on-course emergencies.
- Enforce pace-of-play policies consistently to ensure all guests enjoy an exceptional golfing experience.
- Will frequently report the status of the pace of play on the course to the golf shop staff, and situations that need attention, and/or emergencies.
- All golf carts must be washed, restocked with pencil, scorecard, seed and sand, coolers are emptied, ensure golf cars are in good working order and properly returned to the cart barn and plugged into the charger.
- Clean and account for all rental clubs.
- Clean cart barn, staging area, driving range, putting and chipping greens.
- Ensure that all golfers are off the golf course. Pick up flagsticks on putting greens, return the radio to the charger, turn lights off and help lock up.
- Put away all equipment used for the day (power washer, ball washer), Make sure carts are properly stored for the evening.
- This description of daily duties is not exhaustive and is not limited to additional duties that may arise and may be revised at any time to meet the needs of The Links and our guests.
Requirements
- Minimum 18 years of age
Supervisory Responsibilities
This job does not have supervisory responsibilities.
Education and/or Experience
High school diploma or general education degree (GED)
Language Skills
Ability to read, write, and comprehend simple instructions, short correspondence, and memos. Ability to interpret documents and reports. Ability to effectively present information in one-on-one and small groups situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems and situations reasonably. Must be able to work opening and closing shifts. Must be able to work on weekends and holidays.
Must be able to work on weekends and holidays. Prior knowledge of golf
Certificates, Licenses, Registrations
Gaming License issued by Paskenta Gaming Commission. Valid California driver’s license, RBS Certificate
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear. Significant lifting, carrying, pushing, and/or pulling; frequently balancing; frequently stooping, kneeling, crouching, and/or crawling. The employee is regularly required to use fingers, hands to handle or feel, reach with hands and arms. Are under pressure to assist customers quickly and efficiently. The work is relatively safe, but care must be taken to avoid slips, falls, and burns. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Employees must regularly lift up to 40 pounds and/or occasionally lift or move up to 100 pounds with assistance.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will work in a clean atmosphere, but is frequently exposed to temperature extremes, such as wet, hot, cold, warm, and/or humid outside weather conditions and/or indoor conditions, fumes or airborne particles, toxic and/or caustic chemicals. The work environment is fast paced at times. Ability to work in a team environment and remain calm in stressful situations. The noise level in the work environment is usually moderate.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Duties, responsibilities and requirements pertaining to this job are subject to change, as needed.
Salary : $17