Hospitality Associate / Front Desk - Full Time Fri-Mon 7A-3:30P

Roland Park Place (RPP) is the only full-service, accredited nonprofit continuing care retirement community in Charm City and a leader in aging services for older adults and their families. RPP offers premier access to Baltimore City life coupled with the comfort and convenience of suburban living — all in a beautiful, landscaped, park-like setting with breathtaking city skyline views. Come see why Roland Park Place is the #1 CCRC in Maryland, #5 in the nation, and certified as a Great Place to Work! We are not a nursing home or a typical retirement community. At our luxury, resort-like community, we are driven to provide our residents with the best hospitality the Baltimore Area has to offer, so our residents don’t have to leave home for an incredible restaurant experience. Come join us in pushing the envelope!The successful candidate will find great satisfaction in making people happy through hospitality, relationship building, and helping others develop their potential through strong, effective leadership. What you will be doing:Performs daily building inspections and toursWelcomes residents and visitors, and help them to and from their vehiclesMonitor all life safety devices for Independent and RC residentsFill out daily shift and incident reports. Send daily to designated peopleAssists residents with packages when they enter the communityDelivers packages to the residents' apartments dailyResponsible for logging and delivering of resident packagesSort and distribute inter-office mail Provides requested assistance to residents in a courteous and helpful mannerAssists with covering the main front desk when neededResponds to Emergency Calls from residents and staff and direct to appropriate respondersManages guest apartment reservationsOther duties as assignedWhat we are looking for:Ability to uphold our core values, and follow policies and procedures. Must be able to take initiative to always find a way to say yes to both our residents and staff. Able to handle difficult or emotional situations shows respect and sensitivity for cultural differences and adheres to residents’ bill of rights. Able to work assigned schedules, have reliable transportation and be on time for scheduled shifts. Most importantly have a positive attitude and be able to smile at all times (even under a mask). 10th-grade education, HS Diploma/GED preferred. What we offer:Our Full-Time associates are offered competitive wages and a best-in-class benefits package, which includes:Medical/dental/vision insurance effective 1st of the month following first 60 daysCompany-paid life insurance/short-term disability/long-term disabilityLegal planIdentity Theft protectionPet insuranceGroup Critical Illness InsuranceHospital Indemnity Insurance12 Paid Sick days2 weeks (80 hours) paid Vacation days9 paid Holidays (including your birthday!)403(b) retirement with a 4% company match after 90 days of employmentFree mealsFree area attraction ticketsTuition reimbursementEmployee Hardship FundEmployee assistant programFree on-site parkingDiscounted MTA passesFree education/training classesPayActiv (daily pay)Hospitality On Call Pay We have a culture of development and offer further career opportunities and advancement for our associates.Come join us at Roland Park Place and see why we continue to be the #1 CCRC in Maryland, #5 in the Nation, and Certified as a Great Place to Work. Friday - Monday 7:00 AM - 3:30 PM32 hours per week. 64 hours bi-weekly

Salary : $17 - $18