What are the responsibilities and job description for the Customer Service Representative position at Rogers Group Inc.?
Job Description
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregate and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.
Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE position at our quarry in Springdale, Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures, requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, and dispatch trucks as backup for other on-site staff.
Job Details
As a Rogers Group employee, you will have access to our competitive company perks, including:
An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.
All applications are accepted online at www.rogersgroupinc.com .
About Us
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is the largest privately held aggregate producer in the United States.
RGI EEO Statement
It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.
All applications are accepted online at www.rogersgroupinc.com .
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregate and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.
Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE position at our quarry in Springdale, Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures, requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, and dispatch trucks as backup for other on-site staff.
Job Details
- Minimum Starting pay $18/hour
- Full Time Position
- Schedule Monday - Friday, with an occasional Saturday required
- Provide friendly, professional, and thorough customer service
- Take and input customer orders with our proprietary Truck Scale system
- Dispatch trucks for delivery of materials
- Answer phones
- Assist sales staff with customer service responsibilities
- May be called upon at the discretion of Managers to perform other duties
- High school diploma required
- Proficiency with Microsoft Office applications
- Excellent customer service skills
- Detail oriented with a high degree of accuracy with the ability to multi-task
- Ability to work with minimal supervision
- Excellent communication skills both oral and written
- Must be able to pass a pre-employment drug screen
- Must provide valid I9 documentation of worker eligibility
As a Rogers Group employee, you will have access to our competitive company perks, including:
- Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
- Company provided Group Life and Accidental Death & Dismemberment insurance.
- Retirement 401(k) with company contribution and match at one year of service.
- Company provided Short- and Long-Term Disability.
- Paid Holiday’s including Christmas shutdown between Christmas and New Years Day.
- Paid vacation available after 180-day probationary period and accrued based on years of service.
- Annual performance-based merit increases.
- Career growth/advancement opportunities.
An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.
All applications are accepted online at www.rogersgroupinc.com .
About Us
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. Established in 1908, RGI is the largest privately held aggregate producer in the United States.
RGI EEO Statement
It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.
All applications are accepted online at www.rogersgroupinc.com .