Clinical Supervisor

The Clinical Supervisor is responsible for the cognitive behavioral therapy and clinical services provided at Rogers Behavioral Health (RBH) according to established standards of care. The Clinical Supervisor works directly with members of the clinical team to train, coach and develop staff providing care. With direct service involvement, this position has a comprehensive understanding of how the programs operate. This employee works in concert with clinical and administrative supervisors on performance improvement activities.

Schedule: Monday through Friday

Hours: 8:00am to 4:30pm EST

Job Duties & Responsibilities

Provide direct cognitive behavioral and other therapeutic services to patients according to clinical standards of care.

• Document mental health services according to applicable regulations and payer expectations.
• Meet with families and participate in education through regular support and treatment update sessions.
• Provide consultations and case evaluations as requested based on area of specialty.

Provide supervision and promote the professional development of clinical staff and document supervision according to regulatory requirements and standards of care.

• Supervise clinical staff with an orientation on clinical independence in practice.

Participate in multidisciplinary treatment team meetings.

• Train clinical staff in leading treatment team meetings by orienting to the assessment, treatment, and discharge planning of patients who receive clinical services.

Maintain and assure consistent service delivery for patients receiving care through observing clinical processes and monitoring the fidelity of the clinical care provided in the program.

Develop and maintain standardized clinical program materials.

Conduct formal training within areas of expertise as relevant to clinical care and best practice.

• Conduct community seminars, lectures, and marketing activities to assist with business development.
• Offer ongoing training, support, and coaching to staff members.
• Promote a culture of outcome-based assessment and utilization of proven outcomes to drive care.
• Utilize and encourage utilization of patient outcome measures to drive recommendations for care. Monitor and share program outcomes to ensure health of the clinical programming offered.
• Develop and monitor clinical leadership standard practice using metrics and performance-based outcomes.

Assess and maintain quality of documented interventions, including patient care plan according to organizational standards and standard work.

• Assure documentation of treatment plans, hierarchies and psychosocial information and completeness of the medical record.
• Conduct periodic audits of medical records to assure proper documentation of services provided.

Assist in promoting a team atmosphere by treating individuals with respect and honesty and by using direct communication and active listening skills.

• Be open to change and actively support change.
• Be open to others’ ideas and points of view.

Promote department goals as well as the mission of Rogers Behavioral Health.

• Communicate goals to fellow staff members.
• Demonstrate measurable goal achievement.
• Maintain department policies and procedures.

Participate in in-services, seminars, and other meetings as assigned to increase involvement and awareness of Joint Commission and other regulatory agency compliance regulations as they relate to clinical nursing education operations. Participate in and support system improvement initiatives as directed.

• Demonstrate punctuality and preparedness.
• Demonstrate effective communication skills.
• Demonstrate good organizational skills.
• Contribute in a positive, solution-focused manner.
• Attend department meetings as needed, actively participate in discussions, recognize and contribute to activities leading to improvement.
• May participate in Rogers research activities.

Participate in ROS program.

• Gain understanding of the ROS process.
• Apply the ROS model to your department’s activities.
• Participate and/or create ROS projects that lead to improvement of clinical nurse education.

Education/Training Requirements:

• Master’s degree required in the behavioral sciences.
• Minimum of five (5) years post-license or an ability to supervise training hours for licensure in state of oversight.
• American Heart Association CPR certification within thirty (30) days of hire. Bi-annual re-certification is required.
• Training in Nonviolent Crisis Intervention (NCI) within sixty (60) days of hire/transfer. Annual re-certification is required.
• Compliance with RCC and CBRF employee requirements as applicable.
• Licensure consistent with academic preparation at the time of hire or secured within an agreed-upon time period.

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With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)