What are the responsibilities and job description for the Accounts Receivable Specialist position at Roessel Joy?
Top Keys
- 3-4 Years in Accounts Receivable, B2B Collections
- Strong Excel Proficiency Required, NetSuite Experience Preferred
- Customer Service Mentality and Comfortable in a Face Paced High Volume Environment
Responsibilities
- Manage your own portfolio of commercial cleaning clients
- Review customer contracts and make sure invoices are accurate and match each client's specific terms
- Do soft-touch, relationship-focused B2B collections on past-due balances
- Track, reconcile and report on AR aging across about 250 company accounts
- Investigate and resolve billing discrepancies, short payments and customer disputes
- Escalate high-risk or unresolved accounts to AR leadership when needed
- Work with operations and account teams to keep billing accurate as service agreements change
- Maintain accurate customer records and notes in the accounting system
Qualifications
- 3–4 years of Accounts Receivable and B2B collections experience in a high-volume environment
- Strong Excel skills (required), including VLOOKUPs/XLOOKUPs, pivot tables and data reconciliation
- NetSuite experience strongly preferred
- An analytical mindset and strong attention to detail, especially when reading and applying contract terms
- A professional, personable communication style suited to a relationship-first approach to collections
- Self-driven and comfortable in a fast-paced, operational, team-oriented environment
Salary : $26 - $31