What are the responsibilities and job description for the Customer Service Sales Representative position at ROCS Grad Staffing?
Opportunity Overview
We are seeking a motivated and results-driven Customer Service/Sales Coordinator to join our dynamic sales team. This role offers the ideal candidate a great opportunity to manage client accounts, drive sales growth, and build strong relationships with customers.
Responsibilities:
- Develop and maintain relationships with existing clients while identifying opportunities for upselling and cross-selling.
- Conduct warm calls to potential clients, presenting our products and services effectively.
- Lead negotiations with clients to close sales deals that meet both customer needs and company goals.
- Analyze market trends and customer feedback to inform sales strategies and improve service offerings.
- Collaborate with the marketing team to create targeted campaigns that drive lead generation.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Prepare and deliver presentations to clients showcasing product features and benefits.
- Maintain accurate records of sales activities, client interactions, and account status in the CRM system.
Requirements:
- Proven experience in account management or technology sales is preferred.
- Strong background in technical sales with the ability to communicate complex information clearly.
- Demonstrated leadership skills with a focus on achieving sales targets.
- Excellent negotiation skills with a track record of closing deals successfully.
- Ability to analyze data and market trends to make informed decisions that drive sales growth.
- Proficient in using CRM software and other sales tools to manage accounts effectively.
