ROCKY MOUNTAIN YOUTH CORPS

Onboarding and Office Coordinator

POSITION DESCRIPTION

Rocky Mountain Youth Corps (RMYC), located in New Mexico, is a nonprofit youth development organization serving New Mexico’s youth and young adults. We are a stepping stone to new opportunities and we inspire Corpsmembers to make a positive difference in themselves and their communities.  Through training and service, Corpsmembers discover the potential for leading healthy, productive lives.

Position Type: Year round, full time, 8AM to 5:00 PM Monday through Friday.

Salary: Non-exempt, hourly, $20-22.00 per hour depending on experience

Benefits: Health, Dental, Vision Insurance (100% covered by RMYC for staff only), Flexible 

                          Spending Account, Simple IRA, Life Insurance, $250 Annual Wellness Benefit, access to 

                          pro-deals  and paid time off.                                                                                                                                                                                                                           

Location: Albuquerque, NM (In-Person)

Reports to: Program Director

POSITION PURPOSE:  The Onboarding and Office Coordinator plays a critical role in ensuring a smooth and efficient onboarding experience for new members and staff at RMYC. This position provides essential support to ensure new hires successfully navigate the onboarding process while maintaining compliance with programmatic and funder requirements. Additionally, this role ensures the seamless operation of office systems and business functions to support overall organizational efficiency.

KEY RESPONSIBILITIES

Onboarding Support Functions:

• Facilitate entrance/onboarding paperwork for all new hires, ensuring they have the necessary resources and guidance to complete the onboarding process using ADP software.

• Serve as the primary point of contact for new hires, providing clear communication, support, and guidance throughout the onboarding process.

• Ensure all onboarding processes comply with programmatic, HR, AmeriCorps, and funder requirements

• Create, maintain, and audit personnel files in compliance with RMYC policies and funder requirements, ensuring accuracy and completeness.

• Initiate, monitor, and adjudicate all required background checks, ensuring compliance prior to start dates.

• Manage enrollment and exit processes for members in internal and external systems and databases (e.g., AmeriCorps, NM Youth Conservation Corps).

• Maintain and update internal databases with required demographic information and reporting requirements.

• Support with orientation to office systems, computer access, business cards, keys, and other necessary materials.

Office Coordination Functions:

• Oversee daily office operations, ensuring systems, supplies, equipment, and workspaces are organized, functional, and adequately stocked.

• Oversee office functions, including copier maintenance, alarm system management, postage meter, and coordination with cleaning contractors.

• Serve as the primary point of contact for reception, including answering phones, responding to inquiries, greeting visitors, and supporting staff and members.

• Provide administrative support to staff, including handling mail distribution and supply orders.

Policy and System Maintenance Functions

• Track and manage required onboarding documentation, certifications, background checks, and compliance-related tasks for both staff and AmeriCorps members.

• Ensure all member enrollment materials are submitted accurately and on time.

• Maintain secure digital and physical filing systems in line with organizational policies and regulatory requirements.

• Assist in developing and improving onboarding procedures, forms, and systems to maximize efficiency and compliance.

Additional Responsibilities:

• Assist with general administrative support tasks as needed.

• Actively contribute to RMYC and support organizational initiatives.

• Support with member recruiting, 

• Stay informed on onboarding and personnel filing requirements from partnering organizations.

• Other duties as assigned

MINIMUM QUALIFICATIONS REQUIRED:

Required Qualifications:

• High school diploma or equivalent; associate’s degree or higher preferred.

• Strong proficiency in Google Suite (Drive, Sheets, Docs, etc.).

• Familiarity with human resource functions and compliance requirements.

• 2 years of experience in an administrative or office management role.

• Proven ability to manage office operations and business functions effectively.

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

Skills and competencies: 

• Strong organizational skills with the ability to manage multiple tasks and deadlines.

• Strong verbal and written communication skills.

• Customer service–oriented mindset with the ability to support and communicate effectively with diverse populations.

• Ability to maintain confidentiality and handle sensitive information with professionalism.

• Strong attention to detail and accuracy in completing paperwork and compliance tasks.

• Ability to work effectively with diverse populations.

• Strong attention to detail to ensure accuracy and compliance.

• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Preferred Experience / education / certification

• Experience working with AmeriCorps programs, nonprofit organizations, or youth development environments.

• Experience with using onboarding processes within ADP software.

• Knowledge of HR or onboarding processes, including background checks, compliance requirements, or personnel file management.

• Experience in administrative support, HR assistance, onboarding, or office coordination.

• Bilingual (spanish/english) preferred

• Strong problem-solving skills and ability to improve systems and workflows.

Other Considerations

Pre-employment background check will be required which may include the requirement that the applicant be fingerprinted for a FBI background check.  Must have an insurable driving record

RMYC staff are expected to participate in required company service days

Reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions.

To apply: visit www.youthcorps.org. For additional questions, please contact Executive Director, Ben Thomas (Ben@youthcorps.org)

 Rocky Mountain Youth Corps is an equal opportunity employer and does not discriminate against any

individuals on the basis of perceived or actual race, color, national origin, age, disability, genetic information, political affiliation, religion, sex, gender identity, sexual orientation, marital or parental status, military service or pregnancy.

RMYC is a drug free workplace.  All RMYC positions depend upon funding availability.