Housing Navigator

Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:

• Employer paid medical options, dental, and vision benefits
• Generous paid time off such as vacation, sick, personal, and holidays
• Life and disability insurance
• Tuition reimbursement (full-time employees only)
• Mileage reimbursement
• 403(B) with company match
• Employee assistance program

Position Description

The Housing Navigator will have a caseload of dual-enrolled veterans who are also enrolled in the HUD-VASH (Housing and Urban Development, Veteran’s Affairs Supportive Housing) program. The Housing Navigator will actively work with both the HAV team and the HUD-VASH team. The Housing Navigator will focus on providing financial assistance to enable Veteran families to obtain permanent housing. The Housing Navigator will establish and maintain relationships with landlords that facilitate the ability of assigned veterans to gain and maintain permanent housing. The Housing Navigator will represent Rocky Mountain Human Services and the HAV program, ensuring that housing providers understand both their responsibilities and the responsibilities of RMHS and our clients under the VA’s Supportive Services for Veteran Families (SSVF) guidelines. This role will serve both the Denver and the Colorado Springs area and will require travel throughout the area.

Essential Duties

• Coordinate with the HUD-VASH team to facilitate the search, application and entry into permanent housing for HAV client households.
• Maintain minimum of two contacts per month with the HUD-VASH staff members and Veteran regarding permanent housing plan and progress.
• Provide and track financial assistance for housing applications, security deposits, emergency housing assistance, tenant incentives, and other services as allowed by the SSVF grant.
• Other duties as assigned by the Supervisor or Program Manager.

Knowledge, Skills and Abilities

• Excellent organizational, communication and facilitation skills.
• Ability to work cooperatively with administrative support staff to assure completion of necessary information.
• Ability to maintain confidentiality.
• Ability to evaluate individual needs and requires professional judgment within established policies and procedures.
• Knowledge of basic computer functions.
• Excellent customer service skills.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Actively communicate with clients, caregivers, families, stakeholders, advocates and providers.
• Works with clients, families and appropriate community agencies as necessary to facilitate services for staff, stakeholders or clients.
• Ability to meet/work with staff, stakeholders or clients in a variety of settings.
• Attends staff, team, and department meetings
• Attends in-services, staffing, and other meetings with supervisor’s approval. May be appointed to committees.
• Participates in agency and community planning and education.
• Develops and maintains records, plans, and reports.
• Sit, stand, and walk for reasonable periods of time.
• Maintains prompt and regular attendance.
• Performs related work as assigned.
• Ability to drive personal and company vehicle.

Minimum Qualifications

• Either a Bachelor’s degree (preferably in communication, public relations, marketing, social work, or related field) OR 4 years of equivalent work experience.
• Experience with direct service to vulnerable populations.
• Ability to work independently while meeting work deadlines and program standards.
• Valid driver’s license and proof of insurance.

Preferred Qualifications

• Prior Military Service
• Prior experience providing supportive services for clients who are either homeless or in danger of homelessness.
• Experience working with military and/or Veteran populations
• Prior experience working with private housing providers/landlords/housing management.

Driving Requirements

• Valid driver’s license
• Proof of motor vehicle insurance
• Personal vehicle in good operating condition for use during work
• No major violations in the past three years.

Rocky Mountain Human Services is an Equal Opportunity Employer and is committed to racial, ethnic and cultural diversity and the goals of the Americans with Disabilities Act.

Salary : $20 - $22