What are the responsibilities and job description for the ERP Administrator position at ROCKY MOUNTAIN CHOCOLATE FACTORY INC?
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Job Title ERP Administrator (2 positions: Junior and Senior) |
Location: Durango, CO |
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Department: Information Technology |
Status: Regular, Full-Time |
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Reports to: Sr Director Sales Enablement |
FLSA Category: Exempt |
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Compensation: $50,000 to $120,000 (DOE) |
Relevant Work Experience: 3-9 years, or 10 years |
POSITION SUMMARY:
The ERP Administrator will be responsible for the support, maintenance, and enhancements of the Company ERP Microsoft Dynamics 365 Business Central, and work with other Microsoft and third-party products to create solutions for increasing user productivity and company efficiency.
KEY RESPONSIBILITIES:
- Administer and maintain all aspects of Microsoft Dynamics 365 Business Central ERP.
- Develop an understanding of application dependencies, workflows, integrations, and processes surrounding ERP applications.
- Work closely with operations to translate process requirements into system configurations or enhancements.
- Develop and maintain configuration packages for efficient, controlled updates to master data tables.
- Collaborate with data and analytics teams to ensure data quality, performance and consistency across reports and dashboards.
- Write and maintain AL code extensions for customization needs.
- Ensure proper approval of all changes and enhancements and upgrades through Change Management documentation.
- Manage administrative tasks such as, but not limited to user management, configuration, deployment, and system maintenance.
- Manage and test product enhancements and system upgrades.
- Oversee and implement system integrations.
- Design and maintain system documentation, error troubleshooting logs, and end-user work instructions.
- Provide training and end user support.
- Design, develop, test, and deploy system improvements.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
- Bachelor’s degree in information technology, Computer Science, related field or equivalent education, experience and training.
- 3-5 years’ experience with ERP systems including Microsoft Dynamics 365 Business Central.
- Proven system administration abilities with ERP systems in manufacturing, logistics & financial environments.
- Strong background in IT infrastructure, cybersecurity, and enterprise systems.
- Project management experience.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinking and problem-solving abilities.
- Strong customer focus and commitment to service excellence.
Benefits Available:
· Medical, Dental, and Vision Insurance
· Health Savings and Flexible Savings Accounts
· Employee Assistance Program
· Life and AD&D Insurance - Company Paid
· Short-Term/Long-Term Disability - Company Paid
· Paid Holidays
· Paid Vacation and Sick Time
· 401(k) with company match
· Employee Discount Purchase Program
Salary : $95,000 - $120,000