What are the responsibilities and job description for the Industrial Maintenance Tech (B) position at ROCKY MOUNTAIN CHOCOLATE FACTORY INC?
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Maintenance Technician – Level B |
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Job Title: |
Maintenance Technician |
Location: |
Durango, CO |
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Department: |
Maintenance |
Status: |
Regular, Full-Time |
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Reports To: |
Maintenance Supervisor or Senior Lead |
FLSA Category: |
Non-Exempt |
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Direct Reports: |
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Level: |
Level B |
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Relevant Experience: |
3-5 Years |
Salary Range: |
$22 - $24/hour |
Position Summary
The Maintenance Technician – Level B performs skilled diagnostics, repairs, and preventive maintenance across a range of mechanical systems. Technicians at this level are expected to troubleshoot independently, support small-scale projects, and contribute to continuous improvement of maintenance procedures. This is a mid-level technician role requiring broad equipment knowledge and sound judgment in the field.
Key Responsibilities
The Maintenance Technician – Level B will be expected to consistently deliver outstanding outcomes in the following areas:
- Diagnose mechanical failures in motors, drives, conveyor systems, production machinery, and utility equipment using appropriate testing tools and methods.
- Perform intermediate-level repairs, part replacements, alignments, and calibrations with minimal supervision.
- Maintain and improve preventive maintenance programs by identifying recurring issues and recommending procedural updates.
- Coordinate with operators and production teams to schedule maintenance work with minimal disruption.
- Interpret technical manuals, blueprints, and equipment diagrams to inform repairs and installations.
- Perform system inspections, identify equipment nearing failure, and initiate corrective actions or work orders.
- Adhere to all safety regulations, including proper use of Lockout/Tagout and PPE; may serve as LOTO authority on assigned jobs.
- Complete accurate work documentation, including service records and inventory tracking
- Provide technical guidance or informal mentoring to Level A or Apprentice technicians.
- Assist with installation or modification of machinery and processing equipment.
- Contribute to troubleshooting efforts on cross-functional maintenance teams.
- Maintain cleanliness and readiness of personal tools and shared shop areas.
- Perform other duties as required to support department operations.
Success in this role requires strong leadership, problem-solving, mechanical aptitude, production planning, and communication skills to coordinate startup activities, maintain product quality, and drive safe, efficient manufacturing operations.
Education, Experience & Skills
- High school diploma or GED required; technical school or certification preferred.
- Minimum 3–5 years of industrial mechanical maintenance experience.
- Proficiency in diagnosing issues involving chains, belts, gearboxes, pumps, valves, and pneumatic/hydraulic systems.
- Ability to safely operate forklifts, manlifts, and powered industrial equipment (with certification).
- Working knowledge of CMMS or maintenance tracking systems.
- Strong problem-solving skills and ability to prioritize tasks under pressure.
- Capable of leading small work crews during projects or shutdowns
- Strong verbal, written, organizational, and interpersonal communication skills.
PREFERRED QUALIFICATIONS
- Knowledge of Rocky Mountain Chocolate Factory products and processes preferred.
- Demonstrated ability to be accountable for performance, attendance, safety, and quality expectations.
- Comfortable using technology tools, including Microsoft Office, email, Microsoft network accounts, desktop computers, and tablets.
PHYSICAL ENVIRONMENT
- Must be able to work on-site in a factory environment with regular interaction with coworkers and production equipment.
- Must be able to work in a fast-paced environment around moving conveyors, machinery, tables, carts, and racks.
- Must be able to stand and walk for extended periods throughout the shift.
- Must be able to bend, reach away from the body and overhead, climb, stoop, grasp small objects, and move safely throughout the facility.
- Must be able to lift up to 25 pounds frequently and up to 50 pounds occasionally, with or without reasonable accommodation.
- Must be able to push and pull wheeled carts, racks, pallets, and similar equipment up to 200 pounds, with or without reasonable accommodation.
- Must be able to work in a facility and handle products that may contain milk, eggs, wheat, soy, peanuts, and tree nuts.
- Must be able to follow hygiene, sanitation, safety, and food safety requirements at all times.
Salary : $22 - $24