Program Coordinator

General Purpose

Rocky Mountain Children’s Health Foundation (RMCHF) is a nonprofit organization that supports sick children, infants, and their families. We are seeking a dynamic, organized team member to assist with coordinating our key programs, including Patient & Family Assistance, Bulk Inventory and Delivery System (BIDS), The Stink Bug Project, and PAWS for RMC. This person will help manage the flow of information and services through our Programs team and supporting database, including fulfillment or requests, communications, reporting, processes, and day-to-day needs of the department. They will play a crucial role in our programs’ success and in supporting our organization’s mission as a whole.

Essential Duties/Responsibilities

• In collaboration with Program Logistics Manager, maintain organized and easily accessible inventory system for all Programs bulk supplies, including car seats, gift cards, diapers, breast pumps, distraction kits, toys, books, and other items as requested by partner organizations.
• Coordinates and delivers bulk inventory items and other programs-related materials to partner facilities and recipients throughout the Denver Metro Area.
• Works with communications and fundraising teams to ensure up-to-date messaging about our current needs for donations.
• Works with Programs Logistics Manager to maintain inventory data and reporting of distribution of bulk items to partner organizations in programs database.
• Along with other members of the Programs team, assists with coordination regarding Stink Bug Project dog adoption applications and family matching.
• Coordinates sourcing of items needed to fulfill Patient & Family Assistance requests, working closely with the Program Logistics Manager and Director of Programs.
• Access and uses Apricot database system to fulfill requests and log and report services provided.
• Ensures timeliness, consistency, and accuracy of data in Apricot and provides staff and guest users ongoing training and technical assistance as needed.
• Maintains contact lists and database information for program recipients, referral partners, etc.
• Represents RMCHF at assigned community events, as needed.
• Other duties as assigned.

Requirements:

Knowledge, Skills, and Ability:

• An efficient team player who is capable of handling multiple projects at once
• An organization-minded person who likes keeping things in order
• An appreciation for our mission and the value of our work in the community
• A problem solver who can help identify creative solutions as unique needs arise
• An effective communicator with the ability to represent the organization to new partners, volunteer and service groups, potential donors, and anyone with an interest in helping us serve pediatric patients and their families to thrive
• Knowledge of computer operations/software/databases, with ability to learn new software as needed
• Knowledge of medical care system and treatment protocols and HIPAA compliance preferred.

Education or Formal Training:

• High school degree required; some college preferred

Working Environment

• Works well in a high-paced environment
• Monday to Friday work required, with occasional weekend event support as needed (few times per year)

Physical Activities

• Able to stand and move adeptly during course of day
• Position requires significant standing and reaching
• Able to lift up to 50 lbs

Benefits and Rewards:

• Hourly, non-exempt position. Starting pay range: $24-26/hour, commensurate with experience
• Opportunity for hybrid work schedule
• Comprehensive health, dental, and vision insurance
• 401K with employer match
• Additional benefits, including short-term disability, life insurance, and long-term disability and accident insurance
• Opportunity for an annual bonus, based on performance and availability