Trainer, Technical Systems

Overview

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced technical system trainer in Greenwood Village.

This position will require extensive travel to all locations throughout the network to include the entire Denver metro area, Longmont, Boulder, Pueblo, and Colorado Springs.

We realize that it sounds cliché but it is true - taking care of cancer patients is a calling. It's much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment.

No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient's hand, or a scheduler on the phone finding an appointment that fits into a patient's schedule, we are deeply connected to our patients and do what we can to help.

If this sounds like you, we'd love to have you join our team.

Salary Range: $65,000.00-$80,000.00

Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offer the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance.

Responsibilities

SCOPE:

The Administrative Trainer is a key member of RMCC's training team, responsible for developing and delivering comprehensive training programs for administrative staff across multiple locations. This role ensures staff are proficient in workflows, systems, and organizational standards to support efficient operations and exceptional patient care. The trainer will conduct both group and individual training sessions, collaborating closely with other trainers and leadership to identify needs, standardize processes, and implement best practices.

Essential Duties And Responsibilities

• Work collaboratively with the training team to design, implement, and facilitate onboarding and ongoing education for administrative staff.
• Deliver group training sessions and provide individualized coaching as needed to reinforce learning and address specific needs.
• Travel regularly to RMCC locations to provide in-person training and support.
• Assess training effectiveness and adjust programs based on feedback and performance metrics.
• Partner with department leaders to identify gaps and create targeted learning solutions.
• Maintain accurate training records and ensure compliance with organizational standards.
• Serve as a resource for staff regarding workflows, technology systems, and administrative protocols.
  
  

Qualifications

MINIMUM QUALIFICATIONS: Bachelor*s degree in related field required. Previous training and Athena experience or one year related training experience, or equivalent combination of education and experience. Minimum three (3) years of experience working as a trainer required.

Must have excellent communication, planning, presentation and organizational skills.

Healthcare experience preferred. Proficiency with computer systems and MicroSoft (Office Outlook, Word, Power Point, and Excel) required.

Competencies

• Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded a san expert in the technical/functional area; accesses and uses other expert resources when appropriate.
• Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience inn the face of constraints, frustrations, or adversity; demonstrates flexibility.
• Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
• Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
• Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.