What are the responsibilities and job description for the Leasing & Property Services Specialist (Leasing Agent) position at Rockwell Property Management?
Leasing & Property Services Specialist
Rockwell Property Management | Utah
Job Type: Full-Time
Pay: $19.00–$25.00 per hour, depending on experience
Schedule: Five days per week, including Saturdays, 10:00 AM–7:00 PM
Work Location: In-person / Field-Based
Are You the Kind of Person Who Takes Pride in Doing Things Right?
At Rockwell Property Management, we believe great property management starts with great people.
We're looking for a dependable, motivated, and detail-oriented Leasing & Property Services Specialist who takes ownership of their work, communicates clearly, genuinely enjoys helping people, and doesn't consider a job finished until it's done right.
This isn't a position for someone who simply wants to check boxes and get through the day.
We're looking for someone who notices what needs to be done, takes initiative without being asked, follows through on commitments, and treats every property as if it were their own.
Someone who enjoys being part of a great team but can also work independently, solve problems, and take responsibility for results.
Most importantly, we want someone who believes that even the smallest interactions are opportunities to create an exceptional experience.
If that sounds like you, we'd love to meet you.
What You'll Be Doing
This is an active, field-based position with a variety of responsibilities. You'll spend much of your time visiting properties, conducting inspections, meeting prospective tenants, and helping ensure our rental homes are presented professionally and ready for occupancy.
Leasing & Property Marketing
- Take professional-quality photos and videos and create floorplans of rental properties located between Ogden and Provo.
- Research local rental markets and help determine competitive rental pricing.
- Identify opportunities to improve how properties are presented and marketed.
- Communicate property details, feedback, and recommendations to the leasing team.
- Help minimize vacancy by making sure assigned marketing tasks are completed quickly and accurately.
Property Showings & Customer Experience
- Conduct in-person showings of occupied rental properties.
- Make prospective tenants feel welcome, informed, and comfortable throughout the showing process.
- Answer questions honestly, clearly, and professionally.
- Provide prompt feedback and follow-through to the leasing team.
- Assist with property access, lockboxes, keys, and electronic door codes.
Most vacant properties utilize self-guided tours, allowing you to focus on occupied-property showings and other important field responsibilities.
Property Inspections
- Conduct scheduled interior and exterior property inspections.
- Document property conditions accurately with detailed notes and photographs.
- Identify maintenance concerns and communicate them promptly.
- Treat each property with care and respect, always considering the owner's best interests.
- Complete inspections thoroughly, accurately, and on schedule.
Applications & Move-Ins
- Review rental applications and verify applicant information according to company policies.
- Maintain accurate documentation and follow Fair Housing requirements.
- Help ensure rental properties are ready for new tenants.
- Coordinate move-in details, keys, remotes, and electronic access codes.
- Create a positive first impression by helping new tenants have a smooth, organized move-in experience.
Teamwork & Communication
- Communicate clearly with Property Managers, teammates, tenants, prospective residents and owners.
- Take responsibility for assigned tasks and follow them through to completion.
- Identify problems early, communicate solutions, and take initiative.
- Keep accurate records in AppFolio and other company systems.
- Support teammates and contribute to a positive, productive work environment.
The Kind of Person We're Looking For
You do the right thing—even when no one is watching.
You're honest, trustworthy, and accountable. You communicate clearly, admit mistakes, and take responsibility for making things right. People know they can count on your word.
You take pride in quality work.
You don't cut corners or leave loose ends. You're hardworking, dependable, and self-motivated. You pay attention to the little things because you understand they make a big difference. When you start something, you see it through to 100% completion.
You're a genuine team player.
You're approachable, positive, respectful, and easy to work with. You communicate directly and constructively, appreciate the people around you, and willingly help when someone needs support. You care about the team's success just as much as your own.
You think like an owner.
You treat properties, resources, and responsibilities as if they were your own. You consider the long-term impact of your decisions, protect our clients' investments, and take pride in representing Rockwell Property Management.
You create exceptional experiences.
You genuinely enjoy helping people. You're friendly, responsive, and proactive. You anticipate needs, follow up quickly, and make things easy for others. You understand that great service means people shouldn't have to ask twice.
Qualifications
Required
- Excellent communication and customer service skills.
- Strong organization and attention to detail.
- Self-motivated with the ability to work independently.
- Dependable, responsible, and committed to following through.
- Comfortable interacting with people from different backgrounds.
- Basic computer and smartphone proficiency.
- Ability to learn property management and inspection software.
- Valid driver's license and a clean driving record.
- Must be able to pass a comprehensive background check. Because this position requires unsupervised entry into residents' private homes, the background focuses specifically on offenses related to violence, property crimes, theft or other safety-related infractions that present a risk to our residents. Findings are evaluated on an individual basis.
- Must speak, print, and read written instructions in English. Spanish is a bonus!
- Ability to travel between rental properties throughout assigned service areas in our company vehicle.
- Availability to work five days per week, including Saturdays, from 10:00 AM to 7:00 PM.
Preferred
- Previous experience in property management, leasing, real estate, or customer service.
- Familiarity with AppFolio or similar property management software.
- Experience conducting property inspections.
- Photography or real estate marketing experience.
- Knowledge of local rental markets.
Property management experience is helpful, but character, attitude, accountability, and willingness to learn are equally important to us.
Work Schedule
This is a full-time position working five days per week, including Saturdays, from 10:00 AM to 7:00 PM.
The schedule includes four weekdays and Saturday, with Sunday and an additional day off each week. The employee must be available to work Saturdays consistently.
Benefits Available
- 8 days paid vacation
- 5 days paid family/sick days
- 10 days paid Holidays
Why Work at Rockwell Property Management?
We're building a team of people who genuinely care about doing excellent work, supporting one another, and creating outstanding experiences for the owners and tenants we serve.
We believe in clear communication, personal accountability, hard work, and treating people with respect.
You'll have the opportunity to work independently, take ownership of meaningful responsibilities, build valuable property management skills, and contribute directly to the success of our company.
We're looking for someone who wants more than just a paycheck—someone who wants to be proud of the work they do and the team they're part of.
Our Core Values
Our core values aren't just words on a wall. They're how we expect to work, communicate, and treat others every day.
Clear. Honest. Accountable.
We communicate clearly, act with integrity, and do what's right—even when no one is watching.
Quality Work — Done Right.
We are reliable, hardworking, and proactive. We take initiative and follow through until the job is 100% complete.
Own the Results. Support the Team.
We are genuine, direct, loyal, appreciative team players who make working together a great experience.
Ownership Mindset!
We approach every responsibility with the owner's best interests in mind while protecting Rockwell's reputation.
Create Exceptional Experiences.
We make every interaction easy, joyful, and memorable. We anticipate needs, follow up fast, and never make people ask twice.
Ready to Join Our Team?
If you're someone who takes pride in your work, does what you say you'll do, enjoys helping others, and believes in doing things right the first time, we'd love to hear from you.
Apply today and tell us what makes you a great fit for Rockwell Property Management!
Pay: $19.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $19 - $25