What are the responsibilities and job description for the Dental Receptionist / Treatment Coordinator position at Rockside Family Dental Care LLC?
Do you love people, stay calm when things get busy, and take pride in getting the details right?
We’re looking for an experienced dental front desk professional to join our team at Rockside Family Dental Care.
We’ve been part of the Independence community for more than 50 years, and we’ve built our practice on relationships — with our patients, our community, and with each other. We are a busy, established private practice with a long-standing team, modern technology, and a commitment to providing exceptional patient care.
If you’re looking for a position where you can use your skills, be part of a team, and make a real difference in a patient’s experience, we’d love to meet you.
What Your Day Will Look Like
You’ll be an important part of the patient experience from the moment someone calls or walks through our door.
Your responsibilities will include:
- Welcoming patients and creating a warm, professional first impression
- Managing a busy schedule and helping keep the day running smoothly
- Answering multiple phone lines while providing helpful, personal service
- Verifying insurance benefits and helping patients understand their financial options
- Coordinating treatment and helping patients move forward with care
- Collecting payments and assisting with account questions
- Communicating with doctors, hygienists, assistants, and the rest of the front office team
- Helping create the organized, positive environment our patients have come to expect
You’ll Be a Great Fit If You Are…
- Warm and personable — you genuinely enjoy helping people
- Organized and detail-oriented — you don't let the little things fall through the cracks
- Confident and professional — especially when the phones are ringing and the office is busy
- A team player — you understand that a great patient experience takes everyone working together
- A strong communicator — both with patients and coworkers
- Comfortable multitasking without losing your focus or your patience
- Experienced in a dental office and familiar with dental insurance and front desk responsibilities
Why Rockside?
We think where you work matters.
You’ll join an established, respected private practice with a team that has many years of experience working together. We value professionalism, teamwork, patient relationships, and doing things the right way.
We also offer:
- Competitive wages
- Cost-sharing health insurance
- Great dental benefits
- Paid vacation and holidays
- 401(k) retirement plan
- Uniform allowance
- Full-time benefits available at an average of 28 hours per week
- Additional hours available
- A stable, supportive work environment
- The opportunity to grow your skills in a busy, modern dental practice
The Schedule
We are looking for someone with Monday–Friday availability, including a combination of morning and evening hours, with occasional Saturdays as part of our rotating schedule.
Ready for a Change?
If you’re an experienced dental front desk professional who wants to be part of a busy but supportive team where your work matters, send us your résumé.
We’d love to meet you.
RocksideDental@gmail.com