Dunkin Shift Lead (Days & Nights)

Overview

Dunkin’ Shift Lead – Day & Night Shifts

Location: New TA Travel Center – Dale, IN 47523
Job Type: [Part-Time/Full-Time]
Shift: Day & Night Shifts Available, Weekends

About the Position

We are looking for a dependable and motivated Shift Lead to join our Dunkin’ team at the new TA Travel Center in Dale, IN!

As a Shift Lead, you will help lead the restaurant during your shift while providing excellent guest service and supporting your team. You will work alongside the Restaurant Manager to keep the restaurant running smoothly, maintain Dunkin’ standards, and create a positive environment for both guests and team members.

This is a great opportunity for someone who enjoys working with people, taking responsibility, and developing their leadership skills.

What You’ll Do

• Lead and support the team during your assigned shift
• Ensure Dunkin’ brand standards, recipes, and procedures are followed
• Provide excellent customer service and help create a welcoming guest experience
• Coach and train team members on proper procedures and performance expectations
• Assign positions and responsibilities to team members throughout the shift
• Monitor speed of service, order accuracy, product quality, and cleanliness
• Follow all food safety and sanitation standards
• Prepare food and beverages according to Dunkin’ recipes and standards
• Operate the POS system, take orders, and handle cash accurately
• Help manage breaks and keep the team organized and productive
• Handle guest concerns professionally and involve management when needed
• Ensure the restaurant, equipment, dining area, and workstations remain clean and organized
• Stock products and supplies and communicate inventory needs
• Help maintain cleaning tack and quality check throughout the week
• Communicate effectively with managers and team members
• Follow all company policies and procedures
• Lead by example and help create a positive team environment

What We’re Looking For

• Previous leadership, restaurant, café, or fast-food experience preferred
• Previous Dunkin, Shift Lead or supervisory experience is a plus, but we are willing to train the right person
• Strong communication and customer service skills
• Dependable and able to take responsibility for the shift
• Ability to remain calm and productive in a fast-paced environment
• Comfortable coaching and helping team members improve
• Strong attention to detail and ability to follow established procedures
• Ability to handle cash and basic math accurately
• Positive attitude and willingness to learn
• Ability to work independently and make appropriate decisions when management is not immediately available
• Must be able to work a flexible schedule, including a mixture of weekdays and weekends

Why Join Us?

At Dunkin’, our team members are the ingredients of goodness. We believe in supporting our employees, developing great leaders, and creating opportunities to grow.

As a Shift Lead, you’ll have the opportunity to build valuable leadership experience while working with a team that is all in for the win.

Benefits may include:

• 401(k)
• 401(k) matching
• Flexible scheduling
• Paid time off
• Leadership development and training
• Opportunities for advancement

Schedule

Day and Night Shift positions available.

We are looking for leaders who can provide consistent availability and are willing to work a combination of weekdays and weekends.

Application Question

Have you been convicted of a felony? If so, please explain. This will not necessarily exclude you from employment.

Ability to Commute

Dale, IN 47523 – Required

Work Location

In person

Join Our Team!

If you are dependable, motivated, and ready to take the next step in your leadership career, we want to hear from you!

Come grow with us at the new Dunkin’ inside the TA Travel Center in Dale, Indiana!

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Paid training

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $14