What are the responsibilities and job description for the Front Desk Clerk position at Rocker Inn?
Job Overview
We are seeking a dynamic and personable Front Desk Clerk to serve as the welcoming face of our organization. In this vital role, you will manage daily front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management and communication skills while supporting the overall efficiency of our operations.
Responsibilities
- Greet visitors and clients warmly, ensuring a professional and friendly first impression.
- Answer multi-line phone systems promptly, directing calls efficiently to appropriate departments or personnel.
- Manage appointment scheduling and calendar coordination using productivity software and Microsoft Office tools.
- Handle data entry tasks with accuracy, maintaining organized records through spreadsheets and filing systems.
- Support office management duties such as filing, document proofreading, and maintaining office supplies inventory.
- Provide customer support by addressing inquiries, assisting with basic information, and ensuring client communication is clear and courteous.
- Utilize computer literacy skills to perform clerical tasks including word processing, proofing documents, and managing correspondence.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets for data management.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent phone etiquette and experience operating multi-line phone systems.
- Bilingual abilities are highly desirable to assist diverse client needs.
- Previous office experience or administrative background demonstrating data entry, filing, and clerical proficiency.
- Technical proficiency with office productivity software and general computer literacy.
- Exceptional customer service skills combined with professional communication—both verbal and written—are essential for success in this role.
- You will be working two 3-11pm shifts and two graveyard shifts 11pm-7am. If you don't think that is something you want or can handle then please don't apply.
Pay: From $14.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14