Inside Sales Representative

Location: Graniteville, VT

Position Status: Immediately /full time

Rock of Ages, a division of Polycor, is looking for a highly motivated, results-oriented Inside Sales Representative to join our team. Reporting to the Director of North American Memorial Sales, this position offers a clear development path into Outside Sales.

The successful candidate will begin in an inside sales role to build a strong foundation in our products, customers, estimating tools, and sales processes, before gradually transitioning into a field-based role with increased direct customer engagement. Initially, this position is office-based to provide hands-on training and close collaboration with the sales and operations teams.

Duties include, but are not limited to:

• Support U.S. customers with quotations, pricing, and product guidance.
• Learn the full product portfolio, applications, and estimating tools.
• Prepare complete and accurate orders and submit them to the order entry team.
• Resolve discrepancies prior to submission to ensure efficient processing.
• Work closely with Outside Sales, Operations, Customer Service, and Order Entry teams.
• Gradually build customer relationships and identify growth opportunities.
• Participate in customer visits and required trade shows as needed.
• Perform other duties as requested, directed, or assigned.

Ideal Candidate Profile:

We are seeking a motivated, customer-focused professional who enjoys learning and building relationships. The ideal candidate is organized, proactive, and confident communicating with diverse stakeholders. They show adaptability, curiosity, and a strong desire to grow into an outside sales role. This individual thrives in a collaborative environment while remaining accountable for performance and results.

Requirements & Technical Skills:

• Strong communication and organizational skills.
• Sales or customer-facing experience preferred.
• Ability to learn technical product and estimating information.
• Sales experience in the granite or memorial industry is an asset.
• Proficiency in MS Office (Word, Excel, Outlook, Teams, PowerPoint).
• Experience with CRM systems is an asset (e.g., Salesforce).
• Willingness to travel up to 10% during the initial phase, with increased travel as responsibilities expand.
• Flexibility to adjust schedule as responsibilities expand.

Benefits:

• Competitive salary.
• 401(k) and Roth 401(k) with company match.
• Comprehensive Health/Dental/Vision insurance
• Life/Disability/AD&D Insurance
• Employee Assistance Program
• Paid Time off (Vacation/Holidays)

To join the Polycor Group

Apply directly to: really

or

In Person: 560 Graniteville Road, Graniteville, VT

Note: Any experience deemed equivalent will be considered. Please note that the Polycor Group is committed to employment equity and all applications will be treated confidentially. We will only communicate with candidates who have been selected for an interview.

About Rock of Ages, a Polycor Group company: Polycor is a world leader in the natural stone industry. Founded in Quebec City in 1987, Polycor employs over 900 people in Canada and the United States. Its world-class reputation comes from a great legacy of stone work on historical landmarks and institutional, commercial and residential projects. For more information, visit Polycor's website and follow the company on its various social networks such as Facebook, LinkedIn and Instagram.

Equal Employment Opportunity: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Polycor Stone Corporation and its subsidiaries (collectively, “Polycor”). This Equal Employment Opportunity Policy applies to all other policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This Policy applies to all persons at Polycor, including all directors, executives, managers and other employees of Polycor as well as individuals in an employment-type relationship with Polycor. All persons involved in Polycor’s operations are prohibited from engaging in discriminatory conduct. Appropriate disciplinary action may be taken against any employee violating this policy.

Employment is based upon personal capabilities and qualifications without discrimination because of race, creed, color, religion, sex, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information, citizenship status, or any other basis protected by federal, state, or local laws. All such discrimination is unlawful and violates our policy. Furthermore, regardless of whether sexual orientation or gender identity (transgender status) are legally protected statuses or not, Polycor does not tolerate discrimination on the basis of a person’s sexual orientation or gender identity (transgender status).

Polycor will take appropriate steps to provide reasonable accommodation, upon request, to qualified individuals with disabilities so long as doing so does not cause an undue hardship. The company will also provide reasonable accommodation, upon request, to an employee’s religious beliefs so long as doing so does not constitute an undue hardship. If you need accommodation, please provide a written description of your situation and your needs to Human Resources at ssc@polycor.com and someone will contact you to discuss your request.