Showroom Administrator

Position Summary

Showroom Administrator needs to be an individual who can support the manager and sales effort in achieving and surpassing all tasks and goals.  Provide the highest level of customer service to both clients as well as Showroom Sales, while being responsible for all profits data entry and order processing.  Facilitate both accounts payable and receivable.  Individual must be self-motivated and able to respond to multiple, changing priorities as well as actively support the Showroom Manager.  The administrator must be committed to brand integrity and possess good judgment, a positive outlook, flexibility, and a sense of humor.  This individual must act in part with the showroom team to ensure that all tasks and goals are achieved and surpassed.

Position Details

•  Primary administrator for Profit system: order entry, maintenance, proofing, and client specification accuracy in Profits & SAP. Provide order status updates, track through completion, and assist with collections/delivery.
• Sales support as directed: answering calls, quotes, order entry, and weekly open-order checks.
• Assistant to Showroom Manager; support for showroom sales and daily showroom upkeep (furniture placement, tagging, housekeeping).
• Complete accounting reports, maintain order paperwork, traffic reports, catalogs, price pages, and samples.
• Place/follow up on showroom displays and vendor orders; handle vendor customer service and A/P inquiries.
• Coordinate with manager, administrator, and CSR on order processes; track sales volume toward goals.
• Assist with inventory, price increases, sample sales, special events, and other showroom activities.

Position Requirements

• High School degree or equivalent, higher education a plus.
• Administration and/or clerical background required; a furniture and/or design background is preferred.
• Excellent people and communication skills.
• Organization, accuracy, and memory skills necessary.
• Basic office computer skills including Microsoft Word and Excel required, above average typing skill, knowledge of a POS system a plus.

Physical Requirements

The physical demands and work environment expectations described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Varied periods of sitting and standing/walking throughout the day, may perform repetitive tasks, including but not limited to computer and telephone usage
• Frequently lifting/carrying objects up to 10 lbs.; on occasion up to 25 lbs.