What are the responsibilities and job description for the Concierge - On-Call position at Rock Creek?
We're looking for On Call Concierge like you!
Receptionist, concierge and front desk experience required! Must have availability for multiple days during the week and Sat/Sun. Must have availability for 7am-3pm and 3pm -11pm shifts.
Wage Rate: $19.48 to $21.53 per hour commensurate with experience.
Great Benefits Include:
Roundtrip shuttle transportation from Ft Totten and Friendship Heights Metro stations for all employees. Parking is available.
On-Call
• Onsite CPR Training
• Well-being Model
• Certified Dementia Practitioner Training*
• Free Use of Community Pool and Fitness Center
• Training and Growth Opportunities
• Tickets to Work
*Available for select employees
About Ingleside at Rock Creek
Ingleside at Rock Creek is a not-for-profit, CARF-accredited, Life Plan Community nestled alongside Washington, DC’s beautiful Rock Creek Park. A diverse group of people whose experiences and interests create the perfect balance for stylish retirement living in this engaging community. Ingleside at Rock Creek is certified as a Great Place to Work. We are CARF Certified, and Sage certified.
Job Summary:
The Concierge is primarily responsible for receiving and relaying incoming and outgoing calls from the and for greeting residents and visitors to the Community. Additional duties include administrative and clerical support. This position is based on the principles of a strengths-based, person-centered approach that recognizes and tailor’s interactions to a person’s best abilities, supporting their overall well-being through providing meaningful social interaction, and other tasks as designated. The Concierge is responsible for providing exceptional customer service, utilizing courtesy, dignity, and respect in all the following responsibilities:
Job Requirements:
High School education. Proficient use of the English language in both verbal and written forms. Must possess a warm, outgoing personality. Proficiency in the use of MS Office applications.
Key Responsibilities:
- Receive guests and screen visitors to the community. Announce visitors and guests as needed to staff or residents as appropriate.
- Monitor Lifeline system. Respond to emergencies by calling 911, calling the appropriate staff member to respond and writing incident reports as required.
- Review daily "check-in" report and contact residents as needed.
- Ensure that the Concierge desk, lobby and entry areas are maintained in a neat, orderly, and welcoming manner. Assist in creating an atmosphere of warmth and present a welcoming demeanor.
EEO Statement:
As an employer committed to Equal Employment Opportunity, Ingleside recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
Salary : $19 - $22