What are the responsibilities and job description for the Office Manager/Bookkeeper position at Rock Creek Veterinary Hospital?
Overview
We are seeking a dynamic and highly organized Office Manager/Bookkeeper to join our team! This vital role combines administrative leadership with financial oversight, ensuring the smooth operation of our office environment. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to support daily office functions, manage bookkeeping tasks, and deliver exceptional customer service. If you thrive in a fast-paced setting and enjoy multitasking with a positive attitude, this opportunity is perfect for you!
Responsibilities
- Oversee daily office operations, including managing multi-line phone systems and front desk duties to create a welcoming environment for clients and visitors
- Handle bookkeeping responsibilities using QuickBooks, including invoicing, expense tracking, payroll processing, and bank reconciliations
- Maintain accurate data entry records and organize files through efficient filing systems both physically and digitally
- Provide exceptional customer support via phone, email, and in person, ensuring professional phone etiquette and prompt assistance
- Manage calendar appointments, schedule meetings, and coordinate appointments for staff or executives using productivity software such as Microsoft Office and Google Workspace
- Support administrative tasks such as proofreading documents, managing correspondence, and assisting with special projects as needed
- Ensure organizational efficiency by implementing effective office management practices and maintaining a tidy, well-organized workspace
Requirements
- Proven experience in office management or administrative roles with a strong background in clerical tasks and customer service
- Proficiency in QuickBooks accounting software and general computer literacy with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
- Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently
- Strong data entry skills with high accuracy and attention to detail; typing speed preferred
- Experience with multi-line phone systems, front desk operations, and phone etiquette essential
- Bilingual abilities are highly desirable to support diverse client needs
- Previous experience as a medical or dental receptionist or personal assistant is a plus but not required
- Knowledge of bookkeeping principles including invoicing, expense management, and financial recordkeeping is necessary
- Demonstrated ability to handle confidential information discreetly while providing outstanding customer support
- Previous experience with Avimark is a plus.
Join us to be an integral part of a vibrant team where your organizational talents will shine! We value proactive professionals who are eager to contribute their skills in a supportive environment that fosters growth. This paid position offers an exciting opportunity to develop your career while making a meaningful impact every day.
Pay: $26.75 - $32.21 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $27 - $32