What are the responsibilities and job description for the Administrative Assistant position at Rochester Dance Fit Studios LLC?
Overview
We are seeking a warm, organized, and detail-oriented Administrative Assistant/Customer Support to be the welcoming face of Roc Dance Fit Studios & Nova Dance Academy. This role is ideal for someone who enjoys customer service, multitasking, and supporting a busy studio environment.
Role Description
This is a part-time on-site role for an Administration Assistant located in Rochester, NY. The Administration Assistant will be responsible for handling day-to-day administrative tasks including phone management, scheduling, and providing clerical support. The role also involves assisting executives with administrative duties and maintaining effective communication within the studio.
Responsibilities:
• Greet students, families, and visitors with professionalism and warmth.
• Manage class check-ins, schedules, and parent/student communication.
• Handle phone calls, emails, and messages promptly.
• Assist with enrollment, trial sign-ups, and waitlist management.
• Support daily administrative tasks such as filing, reports, and maintaining supplies.
• Assist with open/close procedures and light cleaning/organization of the studio.
Requirements:
• Previous experience in customer service or administrative support.
• Strong organizational skills and attention to detail.
• Comfortable using digital tools (Studio Pro, Slack, scheduling apps).
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
Skills & Qualities:
•
- Friendly, approachable, and professional demeanor.
• Problem-solving mindset and proactive attitude.
• Team player willing to assist instructor and management as needed.
Qualifications
- Strong Administrative Assistance and Clerical Skills
- Proficient in Phone Etiquette and Communication
- Experience in Executive Administrative Assistance
- Excellent organizational and multitasking abilities
- Proficiency with office software and tools
- Ability to work independently and as part of a team
- Previous experience in a dance or fitness environment is a plus
- High school diploma or equivalent