What are the responsibilities and job description for the Plumbing Drain Cleaning Technician position at Robison Plumbing Service Inc?
Who We Are:
Robison Plumbing Service, Inc. is a trusted, family-oriented residential service plumbing company proudly serving Kitsap County and surrounding communities for almost 40 years. We are known for our exceptional customer service, skilled technicians, and commitment to doing the job right the first time. As we continue to grow, we’re looking for a skilled and motivated Drain Service Technician to join our team.
What You’ll Do:
The Drain Service Technician will be responsible for diagnosing, cleaning, and repairing residential drain and sewer lines. This role requires strong technical skills, a problem-solving mindset, and a customer-first attitude.
Day-to-Day Responsibilities:
- Diagnose and clear clogged drains and sewer lines using augers, hydro-jetting equipment, and other tools.
- Inspect drain lines with camera equipment and provide accurate recommendations for repairs or replacements.
- Educate customers on their options and offer solutions that fit their needs and budget.
- Prepare estimates, inform customers of terms and conditions, complete documentation, write summaries and reports, and collect payments.
- Perform preventative maintenance services to help customers avoid future issues.
- Maintain company equipment and keep service vehicle clean and organized.
- Attend team meetings
- Utilize strong customers service skills to communicate and maintain relationships with customers and teammates.
- Maintain truck inventory, cleanliness and organization
What We’re Looking For:
- Previous residential drain cleaning/service experience preferred
- Current Washington State Plumber Trainee card or Residential license a plus.
- Previous Service Titan experience preferred
- Valid WA State driver’s license with a clean driving record.
- Ability to work independently and as part of a team.
- Strong customer service and communication skills.
- Physical ability to lift 80 lbs, work in confined spaces, and perform manual labor.
Why You’ll Love Working With Us:
- Competitive pay: $25 - $32 per hour
- Paid Time Off: Washington State Sick Leave Accrued Vacation Pay 3 paid holidays
- Health Benefits: Medical, dental, vision and life insurance benefits, including an HSA program with monthly employer contributions
- Retirement plan: Simple IRA with up to 3% company match.
- Professional Development: Ongoing training and opportunities for career growth into plumbing service roles
- Family Culture: A family-first, team-oriented culture where you’re valued as a person, not just an employee.
- Company Sponsored Events
- Company supplied vehicle, tool allowance and uniforms
Our office hours are 7:30am-7:30pm. Our plumber schedules vary based on workload. Working hours may exceed 8 hours a day and may exceed 40 hours per week during busier times of the year.
Salary : $25 - $32
