Plumbing Technician

Job Summary

In this position, the plumbing technician will be responsible for all aspects of the installation, maintenance, inspection, operation and repair of the plumbing systems in residential buildings. This includes; installing and repairing sinks, toilets and other plumbing fixtures, as well as appliances including dishwashers and garbage disposals. Our company offers on-the-job training and yearly wage increases as your skills develop. Starting pay is determined upon skills and experience!

Duties

The essential functions include, but are not limited to the following:

• Complete plumbing, drain cleaning and other related in-home, service calls.
• Serving the clients of the company by expertly servicing customers’ entire plumbing system.
• Wear floor savers while in the client’s home and maintaining a neat work area when performing a repair or scheduled service.
• Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Establish customer rapport to sell the right products and services.
• Re-check all plumbing repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and that we did indeed fix it right the first time.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible. Work alongside customer service and dispatch to ensure overall success of the business.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets
• Obey the company Code of Ethics and the Team Rules.
• Maintain a clean, organized job site and well inventoried truck.
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, morning meetings and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations

Minimum Qualifications

• Associate degree preferred but not required
• 5 years technical and trade experience
• Current plumbing license
• In-depth knowledge of maintenance and repairs of plumbing systems
• Understanding of the current regulations within the field
• Excellent interpersonal communication skills on a technical level
• Able to work both independently and as part of a team
• General knowledge of power tools and techniques for care and safe use
• Plumbing troubleshooting and repair
• Provide an acceptable driver’s abstract and maintain a valid driver’s license
• Strong customer service skills

Physical Demands and Work Environment

Physical Demands:

• Climbing up and down on ladders and equipment
• Ability to lift 50 pounds
• Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted
• Operate handheld power tools
• Wear personal protective equipment
• Ability to work more than 40 hours per work week and up to 12 hours per day

Working Environment:

• Work outside in all weather conditions
• Ability to work on concrete floors and uneven surfaces for up to 8 hours
• The Plumber may work in awkward environments and will have to carry all required equipment and supplies at all times.
• Sensory demands include exposure to the smells associated with sewer and water, exposure to the sounds associated with power tools and construction sites, and exposure to dust and other debris associated with the use of power tools and current home conditions, all of which can cause sensory strain including headaches

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Pay: $70,000.00 - $145,000.00 per year

Benefits:

• 401(k)
• Company truck
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

License/Certification:

• Plumbing License (Preferred)

Ability to Commute:

• Allentown, PA 18104 (Preferred)

Work Location: In person

Salary : $70,000 - $145,000