What are the responsibilities and job description for the Restaurant General Manager position at Roberts Frozen Custard?
The General Manager (GM) will oversee a medium-sized team and is responsible for driving operational excellence and business stability while supporting high growth and turnaround initiatives. Reporting directly to the CEO, this role requires a strong focus on strategic planning, financial management, and effective leadership. Proficiency in CRM software and a no-travel work requirement position the GM to lead effectively within a dynamic business environment.
Responsibilities
- Manage day-to-day operations to ensure business stability and growth
- Lead a medium-sized team with a focus on performance and development
- Develop and implement strategic plans aligned with company goals
- Oversee financial management and budgeting processes
- Drive change management initiatives to support turnaround efforts
- Utilize CRM software to enhance customer relationships and data management
- Foster team building and effective communication across departments
- Support decision making with data-driven insights and problem solving
Required Qualifications
- 5 years of experience in general management
Preferred Qualifications
- Bachelor’s degree in Business Administration or related field
- Expertise in strategic planning and financial management
- Strong leadership and communication skills
- Proven problem solving and decision making abilities
- Experience in team building and change management
Join a friendly, fast-paced team at a well-established local restaurant serving great food and frozen custard. We offer flexible scheduling, competitive pay, employee discounts, hands-on training, and opportunities to grow into leadership positions. Whether you’re looking for your first job or building a career in hospitality, Robert’s is a great place to learn, grow, and be part of a supportive team.
Salary : $50,000 - $60,000