Workflow Coordinator (OSA)

We are looking for a detail-oriented Workflow Coordinator to join our team within the financial services industry in Boston, Massachusetts. In this short-term contract role, you will oversee the coordination and prioritization of work requests, ensuring timely delivery and adherence to quality standards. The ideal candidate will bring advanced technical expertise, excellent communication skills, and the ability to manage multiple tasks effectively. This role will provide a contract-to-hire opportunity based on performance.

Responsibilities:

• Manage incoming work requests, including clarifying instructions and negotiating deadlines with clients.

• Prioritize and balance multiple projects across the team, adhering to established guidelines, especially during escalated deadlines.

• Ensure team compliance with formatting standards by utilizing proofreading marks and standard reference resources.

• Provide advanced troubleshooting for Microsoft Office suite and other software specific to the client’s business environment.

• Serve as a key resource for document production, proofreading, and quality assurance within the team.

• Communicate professionally with managers and clients to address job or deadline-related issues promptly.

• Collaborate with team members to implement solutions for challenging deadlines or technical issues.

• Monitor team performance to ensure consistent delivery of high-quality work.

• Maintain a thorough understanding of the client’s business processes and requirements.

Additional Role Expectations:

• HS Diploma or GED required
• Must have 1 year of experience in reprographics, mailroom operations, or hospitality.
• Should be capable of independently managing general office services such as copying, printing, scanning, and mail handling.
• Needs to be self-motivated, proactive, and able to work independently with minimal supervision.
• This is a strong opportunity for someone looking to grow within office and document service operations.
• Experience in positions like FedEx/UPS/Kinkos a plus 

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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