UX/UI Designer

UX/UI Designer

Industry: Fortune 500 Telecom Company

Pay rate: $45-$50/hr

Location: Philadelphia, PA (4 days onsite, 1 day remote)

Duration: contract until 12/31/2026

Our client is looking for an experienced UX/UI Designer to join the Platform Systems & Services team, which serves as the integral backbone of processes and services supporting our enterprise and businesses.

We manage critical systems, including our Content Management System (CMS), and support key stakeholders across various teams including Content Acquisition, Content Operations, Editorial, and Marketing together with partnership from Product & Engineering.

As UI/UX Designer, you will be reporting to the Lead UX/UI designer and are responsible for the design efforts across our product portfolio, primarily focusing on the Content Management System, ensuring that our core platform tool is intuitive, has a cohesive design language, and design new features as business demands change. You will work closely with cross-functional teams to help drive the design vision, from concept to execution, and deliver high-quality solutions that create intuitive, user-centric interfaces that delight our users and enhance their overall experience.

The ideal candidate is a well-rounded UX/UI Designer who strives to connect the dots between business needs, innovation, and usability. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback. Your obsession with human-centered design principles and your passion for product and service design makes you an invaluable resource on our project teams.

Core Responsibilities

• Specializes in user experience strategy and design, as well as front-end prototyping for web applications and other digital delivery platforms, helping drive the support and future development of various products and services across multiple platforms.
• Collaborates on the experience design across the product portfolio, including content development, user research, user-centered design processes, and user experience prototyping and development.
• Illustrates and communicates complex design solutions across uses cases by creating process flows, wireframes, prototypes, and high-fidelity mock-ups.
• Partners with Product and Engineering to identify requirements, use cases, and user journeys, and overall contributes to and guides the product vision.
• Leads efforts to expand and enhance the digital delivery channels of the company, improving the user experience for accessing current and future publications, outreach, research, data, special projects, speeches, education materials, multi-media content and other types of communications that support the mission of the company.
• Assesses a product's positioning and role within the online organization's sites, products and services. Develops and writes interaction and functional specifications.
• Reviews competing products and recommends design solutions that differentiate the organization's products from those of competitors.
• Develops new research and tests theories that lead to alternative, leading-edge design solutions.
• Other duties and responsibilities as assigned.

Basic Qualifications

• Bachelor’s degree in technology related fields, such as Computer Science, Human-Computer Interaction, Information Systems, or related Design certification
• Minimum of three (3) years of experience in Product Design or UX
• Minimum of three (3) years of comprehensive knowledge and best practices for Interaction Design, Visual/UI Design, Information Architecture, User Experience Research, UX Writing, and Prototyping
• Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together through rigorous design thinking and human-centered design for evolving problem spaces
• A deep arsenal of design tools (Figma, FigJam, LucidChart, Overflow.io)
• Collaborative team player with excellent communication skills, conflict resolution, and negotiation skills
• Experience with modern web development frameworks (e.g. React/ReactJS)
• Experience working with distributed teams, across multiple time zones

Nice-to-have Qualifications

• Experience in Media & Entertainment or Technology development companies
• Experience with Content Management and/or Asset Management Systems
• Experience with Jira or similar product management software
• Experience in agile/scrum development/project methodologies