Technology Asset Management Coordinator II

Who We Are

Robert Half is seeking a Technology Asset Management Coordinator II. The primary purpose of this position is to manage technology assets and provision technology equipment to minimize organizational cost through asset tracking. The Coordinator is responsible for administrative duties within the IT inventory management functions. The position tracks equipment through procurement, deployment, return, and disposal. The Coordinator maintains records and databases containing information for technology equipment (laptops, desktops, mobile devices, etc.). The Coordinator processes purchase orders for inventory stock replenishment. Accountable for managing inventory levels for desktop and laptop deployments. Coordinate the shipping and receiving of technology equipment to corporate and field offices, coordinate disposal of e-waste, etc. The Coordinator works on projects as needed and follows guidelines and policies set by Robert Half.

What You'll Do

• Create and maintain integrity of records for IT assets including but not limited to: software management in asset tracking database.
• Process orders of IT equipment and software received, for delivery to its respective owners/groups.
• Perform administrative functions within vendor's website to order needed parts for devices under warranty.
• Process tickets, documenting all relevant information in ticket and respond to customer emails.
• Maintain and prepare reports as needed on inventory levels and other reports as required.
• Provide software licensing reports as needed.
• Develop new/updates existing documentation of department processes & procedures.

What You'll Need

• Some college preferred.
• CHAMP (Certified Hardware Asset Management Manager), CSAM (Certified Software Asset Manager (IAITAM)) preferred.
• Ability to lift and carry at least 30 pounds as part of regular job duties.
• 2 years’ experience in asset management.
• 2 years’ experience in IT environment.
• Create, maintain, delete new users into asset tracking database.
• Proficient in Microsoft Excel, manage requests via multiple Exchange mailboxes and ticketing queues for Asset Management.
• Some knowledge and/or experience in managing software licenses.
• Asset management administration training or equivalent experience desired.
• Strong customer support skills.
• Knowledge of asset management practices, policies and standards.
• Ability to manage workload with minimal supervision.
• Strong organizational and prioritization skills.
• Strong data entry skills.
• Demonstrates attention to detail and accuracy.
• Demonstrates ability to proactively identify areas for improvement, develop and implement new processes and procedures to improve efficiencies.
• Strong problem solving and analytical skills.
• Provide troubleshooting support.
• Supports team member’s suggestions, methods and ideas.
• Ability to learn new systems quickly.
• Ability to maintain multiple Exchange email boxes for Asset Management.
• Ability to maintain integrity of asset tracking records.
• Ability to work independently; initiative to get things done with minimal involvement from Supervisor.
• Troubleshoot and resolve escalated software licensing issues.
• Processes all new software orders and license transfer requests for installation.
• Perform software licensing audit reports.

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location.

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com/Resources.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.