Senior Director of Data Operations

We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.

Responsibilities:

• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.

• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.

• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.

• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.

• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.

• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.

• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.

• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.

• Evaluate and refine business processes to enhance efficiency, quality, and output.

• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.

• Bachelor’s degree from an accredited institution.
• At least 2 years of experience managing teams of five or more direct reports.
• Minimum of 1 year of experience working with pharmaceutical or healthcare data in a technical setting.
• Proficiency in managing data environments built on Microsoft SQL Server.
• Ability to prioritize multiple initiatives in a fast-paced environment.
• Strong sense of ownership and ability to work independently.
• Exceptional organizational, collaboration, and leadership skills.
• Familiarity with deskside support, deployments, computer hardware, backup technologies, and Cisco technologies.
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