Research Ops Specialist

We are looking for a Research Operations Specialist to join our team on a long-term contract basis. This role focuses on supporting UX researchers by managing the recruitment process and improving research operations programs. You will have the opportunity to contribute to the development of scalable solutions that enhance the quality and efficiency of research operations.

Responsibilities:

• Oversee the full lifecycle of participant recruitment for multiple research projects, with a focus on monetization and B2B audiences.

• Identify and address any challenges during the recruitment process to ensure a seamless experience for researchers and participants.

• Enhance and scale the in-house recruitment program, focusing on diverse and niche audience recruitment.

• Develop innovative methods for reaching specialized user groups, collaborating with internal teams to establish and approve new workflows.

• Contribute to the creation of self-service research options, including templates, standardized processes, and training materials.

• Maintain comprehensive documentation, workflows, and training materials to promote process consistency and knowledge sharing.

• Manage operational tasks such as maintaining recruitment trackers, participant panels, and data management systems.

• Improve recruitment tracking and metrics to evaluate program performance and identify areas for enhancement.

• Support compliance requirements and ensure best practices in data management and participant sourcing.

• Proven experience in research operations, participant recruitment, or a similar role.
• Strong ability to develop and implement scalable processes and workflows.
• Familiarity with UX research methodologies and participant recruitment strategies.
• Proficiency in tools such as SQL and Python for data tracking and analysis.
• Excellent organizational skills with a focus on process improvement and optimization.
• Effective communication skills to collaborate with cross-functional teams and stakeholders.
• Experience in creating and maintaining templates, training materials, and documentation.
• Knowledge of compliance standards and best practices in data management and recruitment.
Innovation starts with people.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.