Receptionist

An established insurance company in Shelton, Connecticut, is looking for a professional and personable Receptionist to be the first point of contact for clients and visitors. The ideal candidate will demonstrate excellent organizational skills, a friendly demeanor, and the ability to manage front desk operations effectively while ensuring the office runs smoothly.

Key Responsibilities:

• Front Desk Operations:
• Greet and assist visitors, clients, and staff with professionalism and courtesy.
• Manage incoming phone calls, direct inquiries to the appropriate departments, and take detailed messages when needed.
• Administrative Support:
• Handle incoming and outgoing mail, including sorting, distributing, and organizing correspondence.
• Assist with scheduling appointments and maintaining the office calendar.
• Monitor and order office supplies to ensure front desk and administrative functions are seamless.
• Client Interaction:
• Act as the first point of contact for customers and clients, providing support, direction, and answers to general inquiries about company services.
• Ensure a positive customer experience and maintain confidentiality and empathy during interactions.
• Recordkeeping and Coordination:
• Maintain reception area and conference room cleanliness and readiness.
• Prepare and update contact sheets, directories, and visitor logs as needed.
  

Qualifications and Skills Required:

• Education:
• High school diploma or equivalent is required; an associate degree is a plus.
• Experience:
• 1–2 years of experience in a receptionist, administrative assistant, or customer service role is preferred.
• Technical Skills:
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Knowledge of insurance software or systems (such as Salesforce or Workday) is a plus.
• Communication and Interpersonal Skills:
• Excellent verbal and written communication skills, including professionalism when interacting with clients and colleagues.
• Strong customer service skills with a positive attitude and ability to remain calm under pressure.
• Organizational Skills:
• Exceptional attention to detail, ability to multitask, and maintain efficient workflows.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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