Qualtics Developer

*This is a long-term contract opportunity that will be working onsite in Southern California 4 days a week. Great team and amazing team environment.

As a Senior Qualtrics Developer/Subject Matter Expert, this person will perform the following tasks, but not limited to:

• Application design, development, and production support for multiple large projects using Qualtrics technologies.

• Conduct development workstreams, from design through testing and deployment, often working with junior members of the team both offshore and onshore.

• Ensure adherence and constant improvement to the SDLC process and best practices through the development, testing, and support phases, including code reviews, mentoring, and policy governance

• Participate in daily Scrum sessions as an Agile team member.

• Identify enhancements through customer interaction and work directly with them to provide solutions.

• Define systems architecture, design techniques, and development standards to support cross-functional, multi-system solutions that scale and are flexible to meet the future needs of the organization.

• Research and resolve Qualtrics application issues in test and production environments.

• Evaluate the daily and monthly batch process to improve performance and shorten the critical path window.

• Perform Impact Analysis across multiple Qualtrics platforms and applications.

• Deliver complete documentation for estimates, design, and development.

• On-call for production support during off-office hours (night and weekends).

• Create timelines and development goals.

• Provide technical leadership.

• Testing the stability and functionality of the application.

• Writing documents and providing technical guidance/training to other developers.

• Maintain the security and integrity of the application software.

• Perform code review. The job includes other duties and responsibilities assigned by management.

• Play the role of a Subject Matter Expert for the Qualtrics applications.

Must have Qualtrics Platform Developer I or II certification.

• Additional Cloud Consultant Certifications (Sales, Service, Community, or Marketing) preferred.

• Must have hands-on experience with Service Cloud, Community Cloud, and Marketing Cloud.

• Strong experience with complex Qualtrics Application Development (7 years).

• Experience in leading/managing a workstream on enterprise implementations (3 years).

• Experienced in leading, mentoring, and providing technical direction to a team of Qualtrics developers.

• Experienced in designing and developing Qualtrics platform features such as custom objects, validation rules, workflows, assignment rules, formula fields, custom reporting, and modifying pages, views, and dashboards.

• Application development skills, and the ability to solve complex software problems

• Experience in developing customer-facing applications.

• Experience in developing Qualtrics code as per specifications using Qualtrics platform.

• Familiarity with test practices and deliverables for unit testing.

• Interpersonal style that fits the Company culture.

• Experience in working in Agile and Waterfall methodologies.

• Demonstrate strong organizational skills and attention to detail.

• Ability to multi-task in a fast-paced, changing environment and ability to self-motivate and meet deadlines.

• Highly Adaptive and flexible to change.

• Excellent problem solver/analytical thinker.

• Understand Qualtrics capabilities, governor limits, limit monitoring, and best practices for limit-informed development.

• Experienced in Qualtrics Data migrations with native tools such as Data Loader and 3rd party tools (Informatica, MuleSoft, etc.)

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