What are the responsibilities and job description for the Part Time Administrative Assistant position at Robert Half?
Job Description
Job Description
We are offering a contract to hire opportunity for a Part Time Healthcare Administrative Assistant to join our operations in DENVER, Colorado. This position operates within the healthcare industry and will be based onsite. The incumbent will be expected to provide high-quality administrative support to our healthcare team, particularly in managing customer interactions and maintaining accurate records. This position will be Monday-Thursday from 9-4pm with a 30-minute lunch with an option to work remote on Friday's.
Responsibilities :
- Assist in maintaining an organized office environment, which includes ordering supplies and coordinating with vendors.
- Manage the scheduling of appointments effectively and efficiently.
- Uphold and manage patient records, ensuring compliance with healthcare-specific regulations.
- Facilitate effective communication through Microsoft Office Suite, including the creation of reports and document management.
- Respond to and route phone calls, delivering exceptional customer service to both patients and staff.
- Support the clinical and operational teams with daily administrative and clerical needs.
- Handle insurance verification tasks, billing inquiries, and processing of medical paperwork as necessary.
- Execute data entry tasks accurately and promptly.
- Proficiency in answering inbound calls, with a focus on maintaining detail-oriented communication and managing customer inquiries effectively.
- Demonstrated excellence in customer service, capable of building and maintaining strong relationships with clients and stakeholders.
- Experience in data entry, ensuring accuracy and attention to detail in recording and updating information.
- Ability to manage email correspondence, including drafting, reviewing, and responding to emails in a timely manner.
- Proficient in handling both inbound and outbound calls, showcasing effective communication and multitasking skills.
- Advanced knowledge of Microsoft Excel, with the ability to utilize formulas, create spreadsheets, and analyze data.
- Proficiency in using Microsoft Outlook for managing emails, scheduling appointments, and organizing tasks.
- Extensive experience with Microsoft Word, capable of creating, editing, and formatting documents as per the requirement.
- Experience in scheduling appointments, managing calendars, and coordinating meetings.
- Familiarity with Electronic Medical Record systems, demonstrating the ability to manage, update, and retrieve patient records as needed.
