Operational Technology Support

We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.

Responsibilities:
• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.
• Monitor and manage departmental quality management system records, including tracking due and overdue items.
• Communicate the status of quality documentation to production management on a regular basis.
• Manage alarm systems in manufacturing areas to support operational compliance.
• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.
• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.
• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.
• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.
• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.
• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
• Proven experience in hardware analysis, particularly in manufacturing environments.
• Strong knowledge of Supervisory Control and Data Acquisition (SCADA) and PLC systems.
• Familiarity with quality management systems and regulatory standards in manufacturing.
• Ability to conduct investigations and generate reports for quality documentation such as CAPAs, Change Requests, and Deviations.
• Proficiency in creating and reviewing Standard Operating Procedures (SOPs) and batch records.
• Expertise in capacity planning and performance analysis, including equipment efficiency and production line utilization.
• Solid understanding of Good Manufacturing Practices (GMP) and compliance requirements.
• Effective communication and collaboration skills to work with diverse teams and departments.
Technology Doesn't Change the World, People Do.^®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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