Office and Dispatch Manager

Robert Half Permanent Placement is partnering with a Manufacturing & Distribution company in Tonawanda, NY on their search for an Office and Dispatch Manager to join their team. Starting salary is $55,000 - $65,000 based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience.Please note: this is a variable shift position with eventual focus on west coast hours and some weekend responsibilities. First 90 days will be in office 8-5 M-F. After 90 days, you will switch to a hybrid role with two consecutive days off during the week and an eventual shift to 12 PM - 8PM with some weekend remote work. This is for someone who enjoys a non-traditional schedule!Responsibilities include but not limited to:Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goalsTeam Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamworkCustomer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholdersCompliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirementsContinuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiencyCross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectivesReporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required

Salary : $55,000 - $65,000